Project Manager IT Operations

Functie

Your primary role is to work closely with customers to drive the successful delivery of IT projects, particularly technical projects within the Operations division of YPTO:

• 1st, 2nd Line Support and Technical Field services
• End user Services: Engineering and Device Platform Management
• Problem- & Change Management and Business Service Management
• Request, Fulfilement, Invoicing, Tendering
• Quality Assurance & Continuous Improvement
• Facility Security Management for Safety, Security and Building technologies
• Telecom: Telephony solutions, Radio Solutions
• Infrastructure: Infrastructure, Nework and Computing

The Project Manager will facilitate the management of scope for the customer’s requirements, plan implementations and deliver to the planned scope and budget.

Key responsibilities

• Lead project delivery from beginning to end;
• Define project scope, goals and deliverables that support business goals in collaboration with management and stakeholders;
• Develop full-scale project plans and associated communications documents following the company’s standard;
• Draft and submit budget proposals, and recommend subsequent budget changes where necessary as per defined process;
• Ensure that project meets it’s deliverables in agreed schedule, as per the scope, within stipulated budget and as per the quality standards;
• Effectively communicate project expectations to team lead and stakeholders in a timely and clear fashion;
• Ensure project or service scope and deliverables are defined and agreed with all relevant parties;
• Liaise with client (SNCB/MNBS) and IT Teams on an ongoing basis;
• Diagnose and evaluate potential risks and issues throughout the project and executes appropriate plans to mitigate them. Reports regularly to the Team Lead and Stakeholders with regard to risks,
• Be a key member of the overall Operations Team

Jouw profiel

Knowledge and experience

• 15 + years relevant experience with project management in the different domains in scope of the Operations division of YPTO
• Strong affinity with enterprise technology and its complexity is an added value, like active directory, Computing, storage, cloud, network
• Relevant experience and proven record in one of the following domains as PM :
  • Windows platform (8, 10, 11)
  • Mobile devices (smartphones, tablets,…)
  • Infrastructure (network, storage, computing, cloud)
• Experience within Public Sector will also be considered an asset
• Recognises and applies our Core Values: Professionalism, Respect, Entrepreneurship, Corporation and Leadership
• Demonstrated “can do” work ethic coupled with effective time management and ability to overcome ambiguously or under-defined problems
• Knowledge of Agile delivery methodology and SAFe (Essentials) are considered an asset
• ITIL Certification is a MUST. Project Methodology Certification is a MUST.
• Can facilitate Steerco, project update meetings and guide resources.
• Possesses the ability to communicate, present and produce documentation on various levels for differing audiences
• Proficient in Dutch or French, and English.

Interest and aptitude

• Is sustainability high on your priority list?
• Are you keen to finetune your PM skills and learn new skills?
• Do you have good organisational skills and the capacity to lead?
• Do you have technical skills in the Operations domains as mentioned above?
• Do you have the ‘Can do’ attitude to deliver project successfully?
• Would you like to help shape the future of the Belgium Rail IT?
• Is sustainability high on your priority list?

Interested? Then come and join us!

• Toezicht houden op een werkdomein of project: Onderzoek, innovatie en ontwikkeling
• Toezicht houden op een werkdomein of project: Architectuur (systeem, netwerk, ...)
• De realisatie van projecten superviseren en coördineren
• Aanbestedingen of lastenboeken voor leveranciers of dienstverleners opstellen
• Een dienst of een organisatie leiden

Aanbod

Our offer

Within our open corporate culture, you contribute to the digital transformation of SNCB. You will have a job with social impact and ample opportunity to make your own contribution. In addition to a good work-life balance and a competitive salary, you will receive the following benefits:

• the possibility to work remotely + flexible working hours;
• 35 days of leave;
• a company car + a public transport season ticket;
• a target bonus;
• a comprehensive insurance package (affiliation without own contribution, excl. outpatient costs for family members);
  • hospitalisation and dental care for the whole family;
  • outpatient costs (= medical costs separate from hospitalisation);
  • group insurance: supplementary pension, work disability and death (cafeteria plan);
  • accidents at work (extralegal);
• meal vouchers and eco-vouchers;
• net allowances for remote working and carwash + internet budget.