Strategic Commercial Support Office Leader

Commercial Tender Desk Leader

Description

We are seeking a strategic leader to establish and manage a centralized commercial support office, driving commercial excellence and tender-related activities across the organization.

Key Responsibilities:

• Design, implement, and continuously improve the commercial and tender process for focused pipeline management, commercial reporting, and high-quality submissions.


• Establish clear governance, workflows, and templates for efficient tender response coordination.


• Identify tooling needs and support the selection and implementation of digital solutions.


• Align the commercial excellence and tender desk strategy with stakeholders across the organization.


• Manage deadlines, allocate resources, and ensure compliance with all tender requirements.


• Build and maintain a knowledge base of standard content, reusable materials, and best practices.


• Collaborate with Sales, Legal, Finance, Delivery, and other stakeholders to ensure high-quality, tailored responses.

Qualifications and Skills:

• Bachelor's degree in Business Administration, Marketing, or a related field.


• 5+ years of experience in bid/tender management, proposal writing, or commercial operations.


• Fluent in English, Dutch, and French (written and spoken).


• Strong leadership, excellent organizational and project management skills.


• Detail-oriented, structured, and able to manage multiple deadlines.


• Able to manage stakeholders globally, open to feedback, and shared ownership.

Other Requirements:

• Proficiency in MS Office Suite and Google Workspace.


• Excellent communication, negotiation, and interpersonal skills.


• Ability to work under pressure and meet deadlines.


• Knowledge of commercial software and tools, such as CRM systems.

Keywords: Tender Management