Key Account Manager
Job Overview:
We are seeking a strategic Key Account Manager to join our Partners Team, responsible for managing and developing strong relationships with our most important partners. This role involves building long-term partnerships, delivering tailored solutions, analyzing performance data, and contributing to the continuous growth of our Partner business unit.
Responsibilities:
- Define and implement strategic account plans that align with business goals and enhance partner satisfaction
- Ensure coordination of activities across departments to support each strategic partner
- Expand the value of existing partnerships through deep- cross- & up-selling, identifying and closing new business opportunities within your portfolio by aligning our offers with partner needs
- Propose and implement innovative projects based on market trends and specific partner requirements
- Act as the primary point of contact for a portfolio of strategic partners, build and maintain strong, trust-based ecosystems with stakeholders
- Use data and reporting tools to monitor partner activity and satisfaction, providing regular reporting to the head of Partner management on key metrics, market trends, and opportunities
Requirements:
- Min. 6 years of proven experience in key account management with large corporate clients or partners
- Background in HR services or a fintech environment is a plus
- Native Dutch speaking person, full professional proficiency in French
- Good knowledge of English is an asset
- Self-starter with a proactive and solution-oriented mindset, ability to lead discussions at a senior level and present tailored value propositions
- Comfortable working autonomously and in a fast-paced, growth-focused environment
- Excellent communication and interpersonal skills
- A proactive and analytical mindset with a good understanding of market dynamics
- Collaborative, flexible, and curious, with a positive and professional attitude
- Strong attention to detail and ability to translate feedback into action
Benefits:
- 30 days off per year: 20 legal holidays, 6 ADV/RTT, 4 Monidayzz
- Company car
- Homeworking flexibility with days of remote work and a monthly allowance to make it comfy
- Work from abroad up to 4 weeks a year (after 6 months @)
- Belgian roots, mindset & attitude: a cool and informal atmosphere
- Disrupting and innovative: we digitalized the market and keep pushing innovation in every aspect
- Your growth is our growth: unlimited learning opportunities (languages, personal growth, hard skills)
- Health insurance for you and your family
- Internal mobility is regularly an option for anyone looking to evolve or change jobs or departments
- Homeworking opportunities and overall flexibility
- A yearly trip with all your colleagues to celebrate our achievements
Our Team:
Join the Partners Team—a team that drives our company growth through strong partnership with our direct partners. We work cross-functionally and support our ambition to grow sustainably, with a strong culture of collaboration and ownership.
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