Dynamics Support Professional

Job Description

We are seeking a highly skilled Dynamics Support Professional to join our IT team. The ideal candidate will be responsible for maintaining and customizing Microsoft Dynamics 365, providing support during CRM-related projects and system upgrades.

Main Responsibilities:

• User maintenance (Dynamics 365 & Business Central)
• Revision and testing of Microsoft updates and their impact on Dynamics 365 & Business Central systems
• Processing of small customisations of Dynamics 365
• Support during Dynamics 365 & Business Central related projects
• Identification of process optimisations (automation, digitalisation, AI-driven optimisations, reporting)

Required Skills and Qualifications:

• Proactive, energetic, innovative, self-starter
• Team player, constructive mindset
• Very well-organized, able to multitask and stress-resistant
• Team-spirited, able to work across different departments in a structured and transparent manner
• Displaying ownership of and a high sense of responsibility regarding the projects assigned
• Analytical mind with project management skills

Benefits:

• Pension scheme
• Health insurance including disability insurance
• Personal and professional travel insurance
• Hybrid work arrangement (2 days per week from home)

Experience and Education:

• Bachelor's degree in IT or equivalent job experience
• Circa 2 years of previous professional experience in administration/customization of Dynamics 365