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Experis - Scrum Master Expert!!


Scrum Master expert


We are seeking an experienced Scrum Master to join one of the two Professional Loans Squads within the Channels and Customer Experience - Enterprises Tribe.
Your initial mandate will consist of building a new squad from the ground up. Prior exposure to setting up Agile teams is considered an advantage.
Once the squad is operational, you will assume a central role in:
  1. Strengthening the team's overall performance.
  2. Overseeing and securing the delivery of the squad's features.

Function description

  • Team & product owner support
    • Guide the squad in developing self-organization capabilities and applying Agile/Scrum methodologies, including ceremonies and artefacts
    • Lead the continuous improvement efforts within the team
    • Identify impediments and either remove them yourself or support the team in resolving them to maintain focus on priorities
    • Encourage constructive dialogue, enable decision-making, and mediate conflicts in a secure and trustworthy context
    • Facilitate smooth communication and information exchange across internal and external stakeholders
    • Safeguard the squad from unscheduled or disruptive requests
  • Delivery owner responsibilities
    • Work with contributors to define, track, and maintain the delivery roadmap for the assigned features
    • Oversee the management of risks, dependencies, and blockers throughout the delivery cycle
    • Coordinate Scrum-of-Scrums sessions to ensure alignment across the relevant squads and tribes
    • Present progress updates and delivery status during the Delivery Board sessions
    • Ensure consistent coordination with other feature-related and Opus roles (ownership, quality, release, etc.)

Requirements

  • Language requirements
    • Fluency in English is essential
    • Knowledge of one of the national languages is considered a plus
  • Education: Bachelor's or Master's degree, or equivalent professional background
  • Agile requirements
    • Strong command of Agile methodologies and ways of working
    • Solid understanding of Scrum processes, frameworks, and best practices
  • Required experience & knowledge
    • At least six years of experience relevant to the function
    • Demonstrated capability in coaching Agile teams
    • Ability to operate effectively in multicultural environments
    • Familiarity with feature definition, planning, and end-to-end delivery
  • Soft skills & behavioural expectations
    • Strong sense of teamwork and collaboration
    • Capacity to inspire, energize, and support colleagues
    • Excellent interpersonal and communication abilities
    • Pragmatic mindset and proactive approach to issue resolution
    • Comfortable working independently and taking decisions with limited oversight
    • Strong influencing and networking abilities
    • Capability to step back from day-to-day activities and align with the company's broader strategic direction

Start Date ASAP! ---> January 2026

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