Digital Collaboration Principal Technician

Location:
Mons, Belgium

Security Clearance:
NATO Cosmic Top Secret

Reference No:
C004163 / Mons

Skills, knowledge, experience required:

• Higher vocational training in a relevant discipline with 3 years post related experience or a secondary educational qualification with 5 years post-related experience;
• At least 3 years' experience implementing, managing, and optimizing collaboration tools and platforms within a digital ecosystem of an organization;
• Good experience deploying communication and collaboration software (such as video conferencing systems, team messaging applications, and document sharing platforms).

Skills, knowledge, experience required:

• Experience with CISCO call centre express (UCCX);
• Understanding of the contemporary telecommunication technology including TDM;
• Basic knowledge of relational integrity and database design.

Duties/role:

• Assisting in the delivery of 3rd level technical support of CIS services to internal NCI Agency customers;
• Supporting remote fault diagnosis of CIS services to internal NCI Agency;
• Carrying out remote routine maintenance of the static voice infrastructure, management appliances, and other NATO voice equipment.

Additional information:
If you are interested, for further information, please contact the point of contact for this offer.

VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, Poznań, NIP PL , REGON , KRS:

Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS, kapitał zakładowy wynosi: 73.852,80 złotych wpłacony w całości, TEL , FAX , ,