Job Purpose
The incumbent is primarily responsible for following up on collections and customers queries on a daily basis. This position reports to the Accounts Receivable Team Lead.
Key Duties and Responsibilities
- Monitors and collects accounts receivable by contacting clients via telephone, email and mail.
- Strengthens and grows relationships with clients by communicating with customers regarding past-due accounts.
- Maintains accounts receivable records to ensure aging is up to date, credits and collections
- are applied, uncollectible amounts are accounted for and miscellaneous differences are cleared.
- Verifies discrepancies and resolve clients' billing issues.
- Facilitates payment of invoices due by sending letter reminders and liaising with the Sales Team.
- Communicates discrepancies to management team, identify slow-paying customers, and recommending collection candidates.
- Performs daily cash management duties, including the recording of bank deposits, updates and distributes cash reports, and posts receipts to the accounts receivable sub-ledger.
- Assists with the invoicing function.
- Provides assistance to the Accounts Receivable Team Lead.
- Follows up on legal proceedings.
- Prepares comprehensive receivable reports for Finance meetings.
- Adheres to the proper safety policies and practices and ISO standards.
- Demonstrates active adherence to all relevant Health, Safety and Environmental (HSE) policies and procedures, while also promoting HSE awareness.
- Any other related responsibilities assigned by Management.
Academic Qualifications & Experience
- A minimum of five (5) CXC or GCE O' Level passes inclusive of English Language and Mathematics.
- CAT Level II or ACCA Level I.
- Proficiency in the Microsoft suite of products.
- A minimum of one (1) year experience in a similar capacity.
Competencies
- Excellent communication skills both oral and written.
- Excellent interpersonal skills.
- The ability to multitask.
- The ability to work in a fast paced environment with minimal supervision.
- Team Oriented.
- Understanding of basic principles of finance, accounting, and bookkeeping.
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