Location: Belgium (Hybrid / Onsite as required)
Engagement: Contract or Permanent
Start: ASAP
Overview
We are seeking a highly practical, hands-on Microsoft Dynamics 365 Finance & Operations (F&O) Trainer to support a major ERP programme in Belgium.
This role is not purely theoretical — we need someone who understands how D365 F&O works in real-world operational environments and can translate complex system processes into clear, structured, business-led training.
You will design, build and deliver end-to-end training across Finance and Operations modules, supporting go-live readiness and long-term user adoption.
Key Responsibilities
• Design and develop structured D365 F&O training programmes
• Create high-quality training materials (slide decks, process guides, user manuals, quick reference cards, e-learning content)
• Deliver instructor-led training (in-person and virtual)
• Run workshops with SMEs and process owners to validate content
• Develop role-based training paths (Finance, Supply Chain, Operations, etc.)
• Support User Acceptance Testing (UAT) readiness from a training perspective
• Lead train-the-trainer sessions
• Provide go-live floor walking and hypercare support
• Continuously refine materials based on user feedback
Required Experience
• 5+ years working with Microsoft Dynamics 365 Finance & Operations
• Proven experience delivering ERP training in complex environments
• Strong hands-on knowledge of:
• General Ledger
• Accounts Payable / Receivable
• Fixed Assets
• Procurement & Sourcing
• Inventory Management
• Supply Chain / Manufacturing (desirable)
• Experience creating structured training materials from scratch
• Comfortable working directly with finance teams and operational stakeholders
• Experience supporting ERP implementations (ideally full lifecycle)
Skills & Attributes
• Clear communicator with strong presentation skills
• Practical, solutions-oriented mindset
• Comfortable in fast-paced transformation programmes
• Able to translate technical configuration into business language
• Fluent English (French or Dutch highly desirable for Belgium-based delivery)
Desirable
• Experience in private equity-backed or carve-out environments
• Experience in industrial, energy, manufacturing, or distribution sectors
• Knowledge of change management frameworks
• Experience using training tools such as Articulate, Camtasia, or similar