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Key Account Manager Hospitality


We are seeking a Key Account Manager to accelerate the growth of our hospitality business. You will build strategic relationships with high-end hospitality partners and turn our unique design portfolio, including tableware, lighting, interior objects, and furniture, into commercial impact.
Reporting Line
The Key Account Manager Hospitality reports directly to the Global Hospitality Director.
Key Responsibilities - Distributors + Corps
Drive the development of Serax's hospitality business by positioning the full portfolio within high-end global markets.
Take full accountability for meeting revenue and margin delivery targets within assigned accounts.
Position Serax Hospitality as a trusted partner for global high-end hospitality players by leveraging our unique design DNA.
Identify and acquire prestige hospitality projects to grow the sales pipeline.
Align account strategies with internal functions to ensure hospitality is represented across the company.
Travel internationally as required to manage global accounts and hotel chains.
Your Profile
5 years of experience in international key account management, preferably within high end hospitality or interior design.
Entrepreneurial mindset with resilience, adaptability, and pragmatism.
Strong interpersonal skills and the ability to build trust with senior industry stakeholders.
A relevant network in global high end hospitality is a significant advantage.
Flexibility regarding geographical scope, to be defined based on your specific network and expertise.
Commercially driven with a proven track record in revenue and margin delivery.
Analytical thinker with financial acumen and proficiency in Excel and PowerPoint.
Proficiency in using AI tools to improve efficiency is a plus.
Commitment to work according to the Serax Way.
The Serax Way
Our values are the foundation of how we work and how we measure success:
Your growth is our growth: We invest in your development as we scale.
One Serax, always: You collaborate across functions to succeed as one team.
Courage over silence: We expect you to speak up and face challenges directly.
Say it. Do it.: You take full accountability for your words and actions.
Simple always wins: You drive results through clarity and efficiency.
Focus drives impact: You concentrate your efforts where they matter most.
What We Offer
A dynamic role within an iconic Belgian design brand.
The opportunity to shape the global presence of Serax Hospitality.
A creative and international environment that values entrepreneurship and direct communication.
A competitive salary package aligned with your experience.
Interested or know someone who fits this profile? We'd love to hear from you
Send your CV and motivation letter to
About Serax
Serax is an international design company that collaborates with passionate designers and craftsmen to create unique, high-quality collections in tableware, lighting, interior objects, and furniture. From our Antwerp headquarters, we serve customers worldwide, always with a focus on quality and service. Our ambition is to position Serax as the leading hospitality brand that brings experience and visual impact to the table through storytelling, inspiration and quality. A brand that helps chefs, restaurateurs and hosts express their identity, from the kitchen to the final presentation on the plate.

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