We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands. Rentokil is the world's leading commercial pest control services provider. Initial is the world's leading commercial hygiene services provider. Ambius is the world's leading commercial provider of plants and scenting. Driven by customer-centric innovation, our pest control solutions combine preventive and reactive strategies to enhance the protection of your business through a consistent, ongoing pest management program. Our local service teams based in over 1,800 branches across the world cover over 90% of global GDP in 92 of the world's 100 largest cities across North America, Europe, UK & Rest of World, Asia and the Pacific. Operating in over 90 countries, approximately 90% of our revenues are derived from outside the UK. We have been present in Hong Kong for 60 Years and are the industry leaders in Pest Control. Responsibilities: Manage day-to-day operations and staff performance to maximize sales, productivity, and manpower efficiency. Support expense management to ensure profitability in accordance with financial objectives. Handle customer inquiries, requests, and complaints professionally. Establish and maintain strong relationships with customers through regular visits. Monitor and report on KPIs to assess operational efficiency. Coach and motivate team members, fostering collaboration and recognizing performance. Oversee manpower scheduling to ensure high-quality service delivery. Collaborate with other departments to ensure seamless operational integration and problem resolution. Requirements: Higher Diploma with at least 5 years of management experience, preferably in the pest control/Cleaning service or F&B industry. Strong time management and prioritization skills in a fast-paced environment. Excellent problem-solving and communication skills with the ability to work independently. Self-motivated, detail-oriented, and well-organized. Proven leadership skills and team management experience. Proficiency in spoken and written English and Chinese. Proficient in MS Office (Word, Excel, and PowerPoint). Are you interested? Here's what you can expect when you join us Competitive salary package and 13-month salary. 5-6 day work week with flexible working hours. Paid public holidays, annual leave, and marital leave. Comprehensive medical and dental insurance (including Chinese medicine and acupuncture). Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services). Offer learning & development and Training program. Excellent promotion opportunities and company culture. Excellent company culture. Staff recognition awards.