Bilingual Financial Wellness Expert
Solliciteren
Plaats
Sint-Jans-Molenbeek1080
Brussel
België
Contract
Vooltijds, Onbepaalde duurDatum gepubliceerd
2026-02-26Online to:
2026-04-27EUR 15.00 HOUR
Bilingual Financial Wellness Expert
- RDI Financial Wellness
- Brussel
- 4 uren geleden
Bilingual Financial Wellness Expert (Remote)
Employment Type: Full-Time, Benefits Eligible
Schedule: Evening Shift (Eastern Time) with Biweekly Saturday Rotation
Pay Rate: $16 per hour
Location: Remote (U.S.-based)
Considering Applying?
Searching for a new role can feel overwhelming. We aim to be transparent and supportive throughout the process. If the qualifications, schedule, and expectations below align with your experience and career goals, we encourage you to apply. We look forward to connecting with you.
About CONSUMER & GreenPath Financial Wellness
CONSUMER Credit Counseling Service of Puerto Rico, in partnership with GreenPath Financial Wellness, provides financial education and counseling services to individuals and families nationwide. Together, we support the financial well-being of the 3.2 million people who call Puerto Rico home by helping clients manage budgets, reduce debt, rehabilitate credit, achieve homeownership, recover from financial hardship, and regain peace of mind.
Our Commitment to Inclusion
CONSUMER is committed to fostering a diverse, inclusive, and respectful workplace. We believe diverse perspectives and lived experiences strengthen our organization and the communities we serve.
We are proud to be an equal opportunity employer and encourage applicants from all backgrounds, including people of color, LGBTQIA+ individuals, veterans, people with disabilities, individuals of all ages, and those from diverse socioeconomic backgrounds.
About The Role
As a Bilingual Financial Wellness Expert, you will provide compassionate, non-judgmental financial counseling to clients through phone-based services. This fully remote role is well-suited for individuals who are passionate about personal finance, committed to helping others navigate financial challenges, and motivated by continuous learning and professional development.
This Role May Be a Good Fit If You Are Interested In:
Working remotely from a home office
Providing client support via phone, chat, and email
Personal finance and financial education
Obtaining HUD and National Foundation for Credit Counseling (NFCC) certifications
Learn about The HUD Exam
Continuous learning and skill development
Working scheduled shifts reliably and consistently
Position Requirements
Compensation: $16 per hour
Full-time availability (40 hours per week, 8-hour shifts)
Ability to work remotely from a designated home workspace
Fluency in both Spanish and English (required)
Willingness to obtain HUD and NFCC certifications during training
Certifications are not required to apply but are required to continue employment
Minimum typing speed of 40 words per minute with 80% accuracy
Strong communication, organizational, and customer service skills
Ability to maintain confidentiality and professionalism
Work Schedule (Eastern Time)
Monday–Thursday: 1:00 PM – 10:00 PM
Friday: 11:00 AM – 8:00 PM
Saturday: Biweekly rotational shift required
All work hours are based on Eastern Time. Candidates must be able to work this schedule regardless of their local time zone.
Training & Onboarding
Start Date: March 30
Initial Training Period: Approximately 4 weeks
Training Schedule:Monday–Friday
Typically 10:00 AM–7:00 PM ET or 11:00 AM–8:00 PM EST
Ongoing training and development continue throughout the first year to support certification and skill growth
Remote Work From Home Requirements
Internet & Equipment
Hard-wired internet connection (ethernet required)
Minimum internet speeds:
200 Mbps for single-person households
400 Mbps for households with two or more individuals
Workspace & Security
Dedicated, private workspace with a door that can be closed
Security camera required as part of workstation setup
Caregiving Considerations
This role requires focused, uninterrupted work during scheduled hours
Employees must have alternative caregiving arrangements during work hours
Key Responsibilities
Deliver phone-based financial counseling services
Respond to inbound client calls and emails; make outbound service-related calls as needed
Collect and analyze client financial information, including credit reports
Develop and present individualized action plans and educational resources
Discuss program options and applicable fees when appropriate
Provide housing counseling services, including:
Pre-purchase counseling
Foreclosure prevention
Rental counseling
Post-loan modification coaching
Reverse mortgage counseling
Maintain accurate records and ensure confidentiality of client information
Complete required training and maintain certifications
Collaborate with team members to support organizational goals
Perform other job-related duties as assigned
Benefits & Perks
In addition to meaningful work that helps individuals nationwide, CONSUMER offers a competitive benefits package, including:
Paid time off accrued during the first year of employment
Company-paid holidays
401(k) retirement plan with employer contributions after one year of employment
Eligibility for the Public Service Loan Forgiveness (PSLF) program
Opportunities for professional growth and certification support
CONSUMER reserves the right to change this description at any time. CONSUMER practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, sexual orientation, protected disability, marital status, familial status, veteran status, height, weight or citizenship.
Work Schedule: Monday–Thursday: 1:00 PM – 10:00 PM
Friday: 11:00 AM – 8:00 PM
Saturday: Biweekly rotational shift required
40 Hours Per Week
Employment Type: Full-Time, Benefits Eligible
Schedule: Evening Shift (Eastern Time) with Biweekly Saturday Rotation
Pay Rate: $16 per hour
Location: Remote (U.S.-based)
Considering Applying?
Searching for a new role can feel overwhelming. We aim to be transparent and supportive throughout the process. If the qualifications, schedule, and expectations below align with your experience and career goals, we encourage you to apply. We look forward to connecting with you.
About CONSUMER & GreenPath Financial Wellness
CONSUMER Credit Counseling Service of Puerto Rico, in partnership with GreenPath Financial Wellness, provides financial education and counseling services to individuals and families nationwide. Together, we support the financial well-being of the 3.2 million people who call Puerto Rico home by helping clients manage budgets, reduce debt, rehabilitate credit, achieve homeownership, recover from financial hardship, and regain peace of mind.
Our Commitment to Inclusion
CONSUMER is committed to fostering a diverse, inclusive, and respectful workplace. We believe diverse perspectives and lived experiences strengthen our organization and the communities we serve.
We are proud to be an equal opportunity employer and encourage applicants from all backgrounds, including people of color, LGBTQIA+ individuals, veterans, people with disabilities, individuals of all ages, and those from diverse socioeconomic backgrounds.
About The Role
As a Bilingual Financial Wellness Expert, you will provide compassionate, non-judgmental financial counseling to clients through phone-based services. This fully remote role is well-suited for individuals who are passionate about personal finance, committed to helping others navigate financial challenges, and motivated by continuous learning and professional development.
This Role May Be a Good Fit If You Are Interested In:
Working remotely from a home office
Providing client support via phone, chat, and email
Personal finance and financial education
Obtaining HUD and National Foundation for Credit Counseling (NFCC) certifications
Learn about The HUD Exam
Continuous learning and skill development
Working scheduled shifts reliably and consistently
Position Requirements
Compensation: $16 per hour
Full-time availability (40 hours per week, 8-hour shifts)
Ability to work remotely from a designated home workspace
Fluency in both Spanish and English (required)
Willingness to obtain HUD and NFCC certifications during training
Certifications are not required to apply but are required to continue employment
Minimum typing speed of 40 words per minute with 80% accuracy
Strong communication, organizational, and customer service skills
Ability to maintain confidentiality and professionalism
Work Schedule (Eastern Time)
Monday–Thursday: 1:00 PM – 10:00 PM
Friday: 11:00 AM – 8:00 PM
Saturday: Biweekly rotational shift required
All work hours are based on Eastern Time. Candidates must be able to work this schedule regardless of their local time zone.
Training & Onboarding
Start Date: March 30
Initial Training Period: Approximately 4 weeks
Training Schedule:Monday–Friday
Typically 10:00 AM–7:00 PM ET or 11:00 AM–8:00 PM EST
Ongoing training and development continue throughout the first year to support certification and skill growth
Remote Work From Home Requirements
Internet & Equipment
Hard-wired internet connection (ethernet required)
Minimum internet speeds:
200 Mbps for single-person households
400 Mbps for households with two or more individuals
Workspace & Security
Dedicated, private workspace with a door that can be closed
Security camera required as part of workstation setup
Caregiving Considerations
This role requires focused, uninterrupted work during scheduled hours
Employees must have alternative caregiving arrangements during work hours
Key Responsibilities
Deliver phone-based financial counseling services
Respond to inbound client calls and emails; make outbound service-related calls as needed
Collect and analyze client financial information, including credit reports
Develop and present individualized action plans and educational resources
Discuss program options and applicable fees when appropriate
Provide housing counseling services, including:
Pre-purchase counseling
Foreclosure prevention
Rental counseling
Post-loan modification coaching
Reverse mortgage counseling
Maintain accurate records and ensure confidentiality of client information
Complete required training and maintain certifications
Collaborate with team members to support organizational goals
Perform other job-related duties as assigned
Benefits & Perks
In addition to meaningful work that helps individuals nationwide, CONSUMER offers a competitive benefits package, including:
Paid time off accrued during the first year of employment
Company-paid holidays
401(k) retirement plan with employer contributions after one year of employment
Eligibility for the Public Service Loan Forgiveness (PSLF) program
Opportunities for professional growth and certification support
CONSUMER reserves the right to change this description at any time. CONSUMER practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, sexual orientation, protected disability, marital status, familial status, veteran status, height, weight or citizenship.
Work Schedule: Monday–Thursday: 1:00 PM – 10:00 PM
Friday: 11:00 AM – 8:00 PM
Saturday: Biweekly rotational shift required
40 Hours Per Week
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