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Quality & Compliance Officer (all genders)


As a Quality & Compliance Officer with a focus on regulatory compliance and quality assurance, you will play a pivotal role in ensuring the highest standards of quality and compliance within the organization. This position requires a keen attention to detail, regulatory knowledge, and strong communication skills to uphold the requirements and maintain quality across all operations.

Responsibilities

  • Compliance Oversight
  • Monitor and ensure compliance with relevant regulatory standards and guidelines such as ISO, FAVV, and other industry-specific regulations
  • Conduct regular audits and inspections of processes, facilities, and documentation to verify adherence to compliance requirements
  • Collaborate with cross-functional teams to implement corrective and preventive actions (CAPAs) for any identified non-compliance issues
  • Documentation Management
  • Review and maintain documentation related to compliance and quality assurance, including Standard Operating Procedures (SOPs), work instructions, and quality records
  • Ensure accuracy, completeness, and traceability of documentation related to operations, including internal audits and corrective actions
  • Implement document control processes to manage revisions, approvals, and archival of quality documentation
  • Quality Assurance Activities
  • Perform risk assessments and quality risk management activities to identify and mitigate potential risks to service quality and operational integrity
  • Conduct internal quality reviews and assessments to evaluate the effectiveness of quality systems and processes
  • Support the investigation of deviations, out-of-specification results, and customer complaints, ensuring timely resolution and proper documentation
  • Training and Education
  • Deliver training programs on regulatory requirements, quality systems, and compliance standards for employees
  • Provide guidance and support all employees to ensure a thorough understanding of their roles and responsibilities in maintaining compliance
  • Stay updated on industry trends, regulatory changes, and best practices related to quality management
  • Continuous Improvement
  • Identify opportunities for process optimization and efficiency improvements while maintaining compliance with regulatory standards
  • Lead or participate in quality improvement initiatives, root cause analyses, and implementation of corrections
  • Monitor key performance indicators (KPIs) and quality metrics to assess the effectiveness of quality systems and drive continuous improvement efforts

Requirements
Qualifications and education requirements

  • Regulatory Knowledge
  • In-depth understanding of ISO standards, regulations and guidelines issued by regulatory authorities such as the FAVV, and other relevant agencies
  • Knowledge of document control processes, deviation management, CAPA systems, and quality recordkeeping practices
  • Quality Management Systems (QMS)
  • Knowledge of QMS principles and practices and experience in developing and maintaining quality documentation, including Standard Operating Procedures (SOPs), and quality records
  • Training and Education
  • Experience in delivering training programs on quality systems, and compliance standards
  • Languages: Professional terminology in ENG, NL.
  • Familiar with a variety of the field's concepts, practices and procedures.
  • Familiarity with MS Office, data analysis and visualization tools are a plus
  • Knowledge of relevant industry-specific technologies and trends

Preferred Skills

  • Analytical Skills

  • Strong analytical and problem-solving skills to assess complex situations, identify root causes of quality issues, and propose effective solutions

  • Attention to detail and data-driven decision-making to ensure accuracy and integrity in quality-related documentation and activities

  • Communication and Collaboration

  • Excellent communication skills, both verbal and written, to effectively communicate with cross-functional teams, management, and regulatory authorities

  • Ability to collaborate with stakeholders across different departments to implement quality initiatives, address compliance issues, and drive continuous improvement
  • Interpersonal skills to build relationships and foster a culture of quality and compliance within the organization

  • Proactive mindset for continuous improvement

  • Adaptability and Time Management

  • Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment

  • Flexibility to adapt to changing priorities, regulations, and business needs while maintaining focus on quality and compliance objectives
  • Time management skills to meet deadlines of quality-related activities

  • Ethical Conduct and Integrity

  • Commitment to upholding ethical standards and integrity in all quality-related activities, including adherence to regulatory requirements and company policies

  • Awareness of potential conflicts of interest or ethical dilemmas and ability to address them with professionalism and transparency

  • Continuous Learning and Professional Development

  • Willingness to stay updated on industry trends, regulatory changes, and best practices in pharmaceutical quality and distribution

  • Commitment to ongoing professional development (fe. training, certifications, industry conferences)

Benefits

  • Full-time contract, undetermined time
  • Attractive salary package, including 13th month
  • Flexible working hours
  • Meal vouchers and ecocheques
  • Hospitalization insurance + group insurance
  • Transport reimbursement according to CLA PC 226
  • 20 vacation days + 6 ADV days + 1 NXB day after 3 years + 1 CLA day after 1 year
  • Laptop, mobile phone and subscription
  • Free coffee, tea, water, soup
  • You will be part of a dynamic team
  • Benefits Plan ("MyChoice")

Acquisition in response to this vacancy is not appreciated.

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