Senior Project Manager

About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Title: Senior Project Manager - NCR Voyix Professional Services Retail Solutions

Location: Brussels

Work area: Benelux Area (Primarily Belgium) - Virtual position with regular customer visits

About NCR Voyix

At NCR Voyix, we are committed to driving innovation, simplifying customer experiences and ensuring growth for our clients. For nearly 140 years, we have been the global leader in consumer technologies, transforming digital commerce experiences across retail and restaurants. Our legacy of success and commitment to innovation empowers us to deliver platform-led technology and best-in-class services for our customers. We enable businesses to meet their goals, whether improving efficiency or building differentiated customer experiences.

From cutting-edge software to on-the-ground services, we exist to help businesses of any size turn everyday interactions into meaningful moments. NCR Voyix is headquartered in Atlanta, Georgia with approximately 15,000 employees in 35 countries.

Position Summary

The Senior Project Manager is responsible for the successful end to end delivery of multiple related complex software projects as an integrated whole, delivering the total business solution on time and within budget and to customer satisfaction. The Project Manager directly manages and is held accountable for large, complex, high risk strategical projects or programs, which requires a high degree of cooperation and/or coordination among multiple functions, organizations, geographic regions, and cultures, and service offers. The Project Manager is responsible for all aspects of a project – cost, schedule, and expectations – plus business development and growth objectives for the account over a multi-year period. The Project Manager has ultimate responsibility for NCR Voyix Professional Services most strategic or tactically important projects within Retail Food and Non-Food Industry.

The Project Manager builds a true partnership with senior Retail customer and NCR Voyix executives.  In addition, the Project Manager establishes strategic alliances with vendors, subcontractors, and articulates NCR Voyix strategy to retail customers and influences NCR Voyix solutions or line of business strategies.

Key Areas of Responsibilities

• Scopes engagements/projects
• Describes project opportunity
• Determines project management need
• Identifies project risks
• Defines goals and objectives
• Identifies client requirements
• Identifies resource requirements
• Develops project budget
• Develops project plan
• Identifies sales opportunity
• Conducts sales presentation
• Acquires incremental business
• Sells client engagements
• Communicates project status
• Obtains sign-off/authority
• Produces project documentation
• Develops contingency/mitigation strategy
• Conducts project planning workshop
• Assists with contract negotiation process
• Administers contract with client
• Establishes and maintains project information system
• Tracks and updates project financial elements

• Manages (complex) team projects

• Monitors/controls project

• Provides accurate and frequently updated project revenue forecast

• Manages cost/schedule/resource variances

• Manages project costs, revenue and NCR resource time

• Triggers invoicing milestones in line with forecast

• Ensures provision of proof of delivery in line with contract for all billable work

• Performs project status reviews

• Reviews/monitors vendor performance

• Drives improvement initiatives

• Manages implementation of projet

Job Skills & Qualifications

• Strong understanding and experience with agile software development and infrastructure project delivery approach, techniques, deliverables and lifecycles.
• Advanced cross functional leadership skills: self-direction, acting strategically, think creatively, building of realistic plans, motivates others, adaptable and fosters open communication and other competencies identified in Professional Services role based competency target skill matrix.
• Ability to effectively manage time, prioritize work, multi-task across many assignments and delegate to team members including cross functional team members.
• Expert level of executive and technical communication including verbal and written skills producing clear and unambiguous deliverables, as well as written business communication skills in corresponding with peers and management.
• Demonstrates the ability to adapt to and lead, change, and coach others in the acceptance and support of change.
• Strong use of MS Tools (Teams, MS Project or equivalent)
• Working knowledge of project management information systems or PSA systems
• Familiarity with industry standards i.e. Project Management Book of Knowledge (PMBOK), PRINCE II, Agile or equivalent

Selection Criteria/Qualifications

• Bachelor's degree in Computer Science, Engineering, Business Administration, or related discipline.
• 10+ years proven track record of project management experience managing medium to large, complex projects delivering customized and/or software product implementations within Professional Services organizations.
• Experience in managing Project P&L up to €10M budget.
• Agile experience is a must.
• Strong project management competencies and soft skills (i.e. facilitation, conflict resolution, negotiations, executive communications).
• Strong managerial and supervisory skills, demonstrating the ability to effectively lead others and those reporting into the projects.
• Preferred, Experience within Retail (Food – Non-Food) Industry.
• Preferred, a PMP or equivalent industry-standard project management certification like Prince-2 or IPMA

Language skills: Native Flemish and French and Fluent English

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.