THIS ROLE IS FULL-TIME, ON-SITE IN SHENZHEN, CHINA — NOT HONG KONG Head of Operations, China Salary: ~$120k USD (paid in RMB; range equivalent to 500k–1.2M RMB) Equity: 0.2% - 1.5% of Mentra Labs, Inc. (USA company equity) Location: Shenzhen, China Reports to: VP Operations and CEO Type: Full-time, in person About Mentra: Lead operations in China for Mentra. Our team has worked with MIT, Google, Nike, Tsinghua, etc., and we're building Mentra Live smart glasses and MentraOS operating system. We build the only smart glasses you can wear all day, and the only smart glasses with an app store. Role Description: Own compliance, logistics, HR, finance, team leadership, and international communications. This is a high ownership position. Role Overview: We are seeking a senior Head of Operations, China to own and run all China-based operations for a fast-growing hardware company shipping consumer electronics globally. This role is hands-on, end-to-end, and requires deep experience operating inside the Chinese hardware ecosystem. You will be responsible for compliance, team leadership, manufacturing execution, supplier management, logistics, compliance coordination, and day-to-day operational leadership. Core Responsibilities: Manufacturing & Supply Chain Be a strong leader and decision maker that can run our China office. You will be person #1 when our CEO is not in Shenzhen Serve as primary point of contact of Mentra China Own relationships with CM(s), ODMs, and key component suppliers Help our Head of Hardware with production planning, NPI, EVT/DVT/PVT, ramp, and mass production, resolve factory issues Identify risks early and proactively solve them Bring structure, clarity, and discipline to complex, fast-moving situations Quality & Reliability: Own quality systems across manufacturing and suppliers Oversee failure analysis, corrective actions, and continuous improvement Ensure product meets reliability, regulatory, and customer expectations Logistics & Fulfillment: Manage international logistics (air, ocean, DDP/DDU) Coordinate shipments to 3PLs and global fulfillment partners Anticipate and mitigate customs, documentation, and transit risks Regulatory & Compliance Coordination: Help spearhead China cloud software launch - algorithm filings, ICP, China cloud deployments Partner with internal and external teams on FCC, FDA, CE, and other certifications Ensure labeling, documentation, and factory processes are compliant Required Experience: 2+ years in hardware operations with significant China experience Proven track record shipping consumer hardware at scale Deep understanding of compliance - China software, software legal compliance (ICP, MIIT, etc.), regulatory (FCC, CE, etc.) especially for foreign-owned company (WFOE) Familiarity with Shenzhen manufacturing ecosystem Strong experience with: Contract manufacturing & supplier negotiations Production ramp and yield management International logistics and customs Comfortable operating in ambiguity and high-pressure environments Skills & Attributes: Operator mindset: decisive, practical, execution-focused Strong communicator across Chinese and Western teams Detail-oriented but not bureaucratic Fluent in Mandarin Chinese and English (you will be tested) Willing to be on factory floors, not just in meetings Some people you will work with: Thomas Tee, Head of Hardware at Mentra MD lead 25 years experience leading consumer electronics projects Previously at Motorola, Microsoft and Fitbit Fluent in English, Chinese, Malaysian, Cantonese Carl Allen, VP of Eyewear ID lead 20 years in eyewear with Nike, Marchon, Calvin Klein 10 years in smart glasses - optics, speakers, lightweighting Cayden Pierce, CEO Product lead Previously at YCombinator and MIT 8 years building smart glasses Expert in software + hardware engineering Seniority level Executive Employment type Full-time Job function Management and Manufacturing Industries Mobile Computing Software Products