Customer Care Consultant

Morrison Finance is looking for a Junior/Medior Customer Operations Consultant. As a Customer service-oriented consultant, you will be the main point of contact of the customers, handle their requests and help them to find suitable solutions.

Key Responsibilities:

✅Support financial operations with a focus on fostering and maintaining relationships with B2B partners.

✅ Manage the credit granting process, including analyzing credit applications and making informed decisions.

✅ Provide customer-focused solutions to ensure client satisfaction and smooth credit operations.

✅ Ensure the seamless execution of credit decisions and related processes.

✅ Collaborate with key partners and clients across Belgium in a dynamic, fast-paced environment.

✅ Develop and enhance commercial and analytical skills through hands-on experience.

✅ Maintain a flexible approach and strong customer service mindset to succeed in the role.

Language Requirements:

✅ Native-level proficiency in Dutch and French, with strong written and verbal communication skills.

✅ English is a plus

Technical Skills:

✅ Proficiency in MS Office.

Soft Skills:

✅ Strong communication abilities.

✅ Strong customer orientation with a commercial mindset.

✅ Precise, organized, and structured working style.

✅ Excellent administrative and analytical abilities

✅ Comfortable handling tasks over the phone and managing ad hoc requests.

✅ Team player who can also work independently.

✅ Experience in the financial services sector.

Offer

• Being part of a dynamic, energetic, and opportunity-filled company
• Gaining valuable professional experience within a fast-growing company
• Continuous learning, with extensive training in both technical and soft skills
• A workplace where everyone feels respected, valued, and free to be themselves
• Inspiring and supportive colleagues
• Forward-looking, highly accessible leadership