Réceptionniste / Night Auditor

If you have experience as a receptionist and would like to be part of this project, don't hesitate to contact us. A hotel is synonymous with enjoyment and good vibes, but also with hard work.

We need an experienced person who is a team player and attentive to guests. If you are motivated, organized, have a good sense of interpersonal skills, and show initiative, this position is for you. Help us create an unforgettable experience and be part of this new project.

As a staff member, you must feel comfortable switching tasks and taking on responsibilities.

We are looking for people who want to help build a culture and be part of a family—it's not just a job. We need people who enjoy human interaction and aren't afraid of flexible working hours, as this is part of our business.

Does this position sound like a good fit for you? Read on. Depending on the role, tasks include but are not limited to the following:

Front Desk Operations:

• Greet guests upon arrival and assist with check-in.
• Provide information about hotel facilities, services, and local attractions.
• Handle guest requests and promptly resolve issues.

Safety and Security:

• Monitor the entrance and common areas to ensure guest safety.
• Respond to emergencies such as noise complaints or disturbances and take appropriate action.
• Conduct regular security checks around the premises.

Administrative Tasks:

• Accurately process reservations and check-outs.
• Maintain and update guest records.
• Handle cash and other forms of payment accurately.

Customer Service:

• Assist guests with any requests they may have during their stay.
• Recommend local restaurants, transportation, and attractions.
• Ensure a positive and welcoming atmosphere for all guests.

Communication:

• Communicate effectively with other staff members to ensure smooth shift transitions.
• Report any maintenance issues or concerns to the appropriate department.

Type d'emploi : Temps plein

Rémunération : 2 965,00€ par mois

Lieu du poste : En présentiel