Customer Support

Location:
Athens, Greece (on-site or remote)

Start date:
Multiple starting dates each month

Contract:
Full-time

Training:
2 weeks (fully paid)

Responsibilities:

• Support Dutch/French customers via phone, email & chat
• Provide accurate product/service information
• Resolve inquiries with empathy & professionalism
• Keep records updated & follow escalation procedures
• Meet performance goals (quality, satisfaction, productivity)

Requirements:

• Dutch/French native/near-native + English B2+
• Strong communication & problem-solving skills
• Customer service experience preferred
• PC & CRM knowledge
• Flexibility to work rotating shifts

Benefits:

• Competitive salary + up to 200/month performance bonus
• Airport pick-up + 2 weeks hotel accommodation
• Rental agency fee covered & housing support
• Relocation package if moving to Greece
• Private health insurance
• Career growth opportunities
• Multicultural, modern workplace