Work Location: Hong Kong Position Type: Full Time, regular Report to: Senior Manager, Contract & Order Management Tasks & Responsibilities: Manage orders to ensure accurate order execution and on-time shipment delivery Handle orders received according to relevant import/export regulations/guidelines (e.g. check prices, place orders into SAP or with suppliers, monitor production progress, arrange delivery, prepare shipping documents & invoices) Prepare monthly sales and delivery report and discrepancy summary Monitor payment, sending reminders, handle claims and other contractual obligations Deal with forwarding agents and shipping companies. Select shipping companies, control and check invoices Handle customer complaints and logistic arrangement for faulty goods return Maintain file of correspondence, records etc. Provide clerical support for year-end external audit Assist to prepare month end reports including inventory, logistics cost, turnrate, D95, down payment, AR and etc. Handle ad hoc assignments Requirements: Higher Diploma or above, with min. 5-8 years' sales and logistics administration experience, preferably gained from MNCs Fluent in spoken and written English and Chinese (Cantonese & Putonghua) Proficiency in MS Excel (including formulas, pivot tables, etc) is essential, knowledge in SAP (SD module) and Power BI is an advantage Strong analytical and problem-solving skills Strong communication skills with internal and external parties Responsible, customer oriented, adaptive to changes We offer a 5-day work week and hybrid work environment. Personal Data collected will be used for recruitment purposes only.