Configuration & Asset manager

Functie

Mission purpose

• Coordinate implementation projects of new IT hardware and solutions in the stores
• This for new stores, stores being remodeled and existing stores, with internal and external partners.
• Support the Stores team on run activities and become a champion on one or more topics making you a reference for your colleagues within IT and business.

Core activities:

● Coordinate implementation projects and rollouts of new IT hardware and solutions in the stores.
● Follow-up store remodelings in close collaboration with the business and technical departments, internal and external.
● Discuss store infrastructure requirements with stakeholders in order to find and agree on the most suitable solution for the store.
● Handle store related demands for additional HW and replacement of obsolete HW.
● Manage the orders for IT related hardware and its installation.
● Recognize, document and report recurrent store IT issues for review with the solution managers.
● Develop a deep understanding of the store setups and be able to give input to solve incidents and problems escalated by service management.
● Be a tactful conversation partner to the stores in case of IT issues or questions
● Advise and advocate the current IT solutions with a long-term strategy to the stores (roadmap IT)

Operational / organisational:
● Monitor the quality and efficiency of existing processes; recognize, review and propose improvements.
● Work in close collaboration with the Stores' RUN team to guarantee trouble-free operation of the stores.
● Be and promote the transversal collaboration between the different IT departments and beyond.
● Support cross project cooperation.
● Translate IT solutions into understandable language for the stores and business partners.
● Have a healthy curiosity for new technologies and retail-specific IT solutions.

Knowledge, documentation and administration:

● Write documentation and procedures for internal and external distribution
● Actively develop and contribute to establish an up to date Asset Management database (hardware, licenses, ...)
● Follow-up 3rd party suppliers.
● Place and follow-up purchase orders.
● Have budget awareness to ensure a correct time registration.
● Contribute to the preparation of investment dossier.
● Contribute to knowledge management strategy of the domain.
● Be a source of knowledge for the rest of the team.
● Working (contributing/leading/follow-up) proactively on relevant actions to maintain or improve solution stability, bringing benefit to the business.

Collaboration:

● collaborate closely with the different actors :
○ Technical departments
○ IT
○ Stores
● develop his/her own expertise, professionalism and client orientation
● help to optimize internal operations
● support internal communication
● be an active ambassador and encourage colleagues to become more so.

Skills

• Previous experience in retail or IT configurationmanagement is a plus
  ● Professional level in English, French and/or Dutch
  

Jouw profiel

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• Normen, standaarden, methodes, tools en procedures voor betrouwbaarheid, onderzoek of informaticaproductie bepalen en toepassen (kwaliteit, beveiliging, ...)

Aanbod

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