At InTouch , support engineers are more than troubleshooters. As a Software Support Engineer , you help cities, municipalities and police zones keep their mobility and enforcement platforms running smoothly. Provide 2nd-line software support to B2B clients
Analyse logs, data and system behaviour to find root causes
Collaborate with development and product teams on fixes and improvements
Document solutions and help improve internal processes
Contribute ideas to continuously enhance our support quality
Real Impact – Work on software used daily by cities and public organisations
&##Strong Team Culture – Open communication, mutual respect and collaboration
&##Learning & Growth – Training, workshops and conferences
&##Team Spirit – Motivated colleagues, informal vibe, regular team moments
We welcome both junior profiles with strong potential and experienced support engineers who want to grow in a SaaS environment.
Proactive team player
SQL, XML, CSV – comfortable working with data
Linux command line basics
Languages
Fluent Dutch required
Comfortable communicating in French
Together with our team of InTouchables , we empower cities and public organisations with innovative SaaS solutions for traffic enforcement and mobility management . What It Means to Be an InTouchable
Ownership – See it, solve it, improve it
Net allowance & meal vouchers
~ On-site interview with Head of Customer Support
# We welcome applications from all backgrounds and perspectives.
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