A day in the life of a Product Area Lead Savings & Life Events (GJA 20)
As a senior manager in Tribe Daily Banking & Client first, you will drive commercial, financial, delivery and risk management initiatives on daily banking products and services. More specifically, your day-to-day responsibilities will include:
Leading a Product Area with 3 sub-domains and 9 squads, managing a wide range of products, services, end-to-end customer & employee journeys, and digital delivery capabilities. Scope of responsibilities include retail savings accounts, term deposits, rental guarantees, business banking and wholesale banking accounts, life events journeys such as successions, seizures, close accounts and release of rental guarantees.
Monitoring, steering, and further growing financial contribution from customer Deposits (i.e. savings, term deposits, current account balances) by closely collaborating with bank-wide stakeholders including pricing, finance, segments, balance sheet risk management.
Steering digital delivery commitments, managing dependencies and resolving impediments to ensure progress towards strategic milestones of the bank and the Tribe.
Ensuring alignment of stakeholders across segments, client services, technology, and branch networks for products, services & processes managed withing the area. The coordination takes place via formal touchpoints such as Obeya's and QBR alignments, as well as informal and direct communication on a day-to-day basis.
As part of management team (MT) of Tribe Daily Banking & Client First, playing an active role in managing strategic initiatives on sales & income performance, delighting customers to improve our NPS, further digitalization of customer & employee journeys, and keeping financial & non-financial risks under control.
As a Product Area Lead, you will have the opportunity to:
Practice and develop leadership skills every day by taking part in strategic discussions & challenges as part of MT of Tribe and E
How to succeed
We hire smart people like you for your potential. Our biggest epectation is that you'll stay curious. Keep learning. Take on responsibility. In return, we'll back you to develop into an even more awesome version of yourself.
The team
Savings, Life Events and BB/WB Accounts is an eperienced and strong team within Tribe DBCF, comprised of ~40 colleagues (hierarchically), with a nice mi of e
Your place of work
Eplore the area
Questions? Just ask
Jessica DE CNIJF
Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.