Assistant Front Office Manager

Our hotel

Hotel Amigo is set among the cobbled streets of Brussels, just around the corner from the picturesque Grand Place, one of the most beautiful squares in the world. A former prison, it became a hotel in 1957, just in time to host royals, celebrities and VIPs for the Brussels World's Fair. Although much has changed since then, we remain true to our name - our team is friendly, warm and waiting to greet you.

Your key responsibilities as a Assistant Front Office Manager

Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

As a valued part of the Forte family, you will:

• Manage and support the reception team to ensure that five-star service standards are maintained at all times
• Manage an outstanding team, ensuring excellent cooperating across departments whilst leading by example
• Encourage knowledge and best practice sharing within the reception team and across departments
• Communicate regularly on completion of assignments, team achievements and trainings
• Supports departmental trainings to ensure overall quality and skills building

Who we are looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:

• High personal and professional standards
• Strong instincts when it comes to fulfilling the needs of guests
• Excellent communication skills with colleagues and guests
• Excellent organisational skills
• Thorough practical knowledge of the role, global service standards and product knowledge
• Language skills: fluency in French and English (spoken and written)

Why working with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels
• Extensive learning and development opportunities
• Meals on duty, laundry of uniforms
• Social activities and events
• Recognition programs
• Annual awards

Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.