HPLC Field Service Engineer

Our client, a leading service provider of pharmaceutical & biotechnology R&D laboratory equipment, is looking for a skilled Field Service Engineer to join their growing team. The Field Service Engineer will support customers across the UK and mainland Europe by performing regular maintenance, repair, and refurbishment of laboratory instruments.

Must currently reside in France or Belgium to apply.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Experience with one or more of the following equipment required: FPLC and Bioprocess, Microplate Readers, Microplate Washers, Genevac® Evaporators, Typhoon® Imaging Systems, Incubators, Surface Plasmon Resonance, and Centrifuges.
• Perform preventative maintenance, repairs, and calibrations on laboratory instruments, as well as the refurbishment of instruments.
• Promote the customer’s long-term interests by extending the life of their instruments.
• Effectively communicate with customers before going on site and account team members to troubleshoot, diagnose, provide repair updates, train end-users, and ensure full resolution of all customer needs.
• Establish fluency in relevant service documentation, including but not limited to preventative maintenance service reports, IQ/OQ documentation, and other service documentation with an ISO 9001:2015 mindset.

QUALIFICATIONS:

• Associate's or bachelor’s degree in a major illustrating mathematical and/or engineering aptitude, OR
• High School Diploma/GED and 4 or more years of experience servicing biomedical/electronic/mechanical equipment, OR
• Equivalent military education/experience, OR
• Participant in the formal GEHC Biomed/FE Services Internship or Military Externship program, or Practicum.
• No visa sponsorship, and must have a valid EU, UK passport and driver's license.