Partner Operations Specialist – Microsoft Ecosystem

Are you a structured, detail-oriented professional with a strong affinity for Microsoft technologies?

Do you want to help structure and develop the Microsoft relationship for Ferranti?

Are you keen to understand Microsoft programs, Incentives, campaigns and partner oriented benefits?

We're looking for a Partner Operations Specialist to play a key role in managing our collaboration with Microsoft. In this role, you'll safeguard our partner status, monitor incentives and Azure consumption, and ensure we maximize our relationship as a valuable trusted Microsoft partner.

What you'll be doing

Managing the Microsoft partnership

• Maintain the Microsoft Partner Center: keep company profiles, certifications, user permissions, and solution designations up to date.
• Register and follow up on co-sell opportunities in Partner Center / Partner Sales Connect.
• Coordinate incentive programs: submit claims, collect evidence, and track reimbursements.
• Monitor internal training and certification status to maintain or improve our partner level.
• Attend webinars, trainings and Microsoft conferences to understand Microsoft initiatives, benefits, campaign and share and communicate this in a structured manner within Ferranti

Reporting & compliance

• Provide monthly reports on Azure consumption, license usage, and incentive impact.
• Track KPIs and flag trends (e.g. declining usage → initiate action plan).
• Prepare quarterly business reviews (QBRs) with Microsoft: gather data, analyze KPIs, and support presentation development.
• Support compliance requirements: verification processes, NDAs, audits, and solution assessments.

Supporting sales & marketing

• Understand Microsoft licensing structure and how to optimize the value for customers
• Align with internal sales and marketing teams on customer registrations, deal submissions, and funding requests.
• Demonstrate partnership value to customers (e.g. through incentives, premium support, Fast Track access).
• Provide hands-on support for campaigns: upload content, register on platforms, and monitor playbooks.

Operational follow-up

• Track Azure usage and support the billing process
• Activate admin links for customers and follow up on Microsoft Customer Agreements.
• Maintain internal documentation on Microsoft processes and tools.
• Improve and structure workflows around incentive reimbursements and reporting

What you bring

• Experience with Microsoft Partner Center or the broader Microsoft ecosystem (Azure, licensing, incentives).
• Strong administrative, reporting, and process management skills.
• Excellent communicator: able to work smoothly with sales, operations, PMs, and Microsoft contacts.
• Proactive mindset: you identify risks and opportunities and enjoy working in a structured way.
• Affinity with IT, cloud, or software development is a plus

Why this role matters

You'll ensure Ferranti is recognized as a valuable Microsoft partner — unlocking more support, innovation, and commercial opportunities. You'll be the bridge between our internal operations and the Microsoft ecosystem, making an impact both strategically and operationally.