Partner Success Manager

We are Hiring: Partner Success Manager (Freelance, Full-Time, EU base)

Location: Remote (EU hours: 9 am – 5 pm)

Start: ASAP

Do you excel at turning plans into action and keeping projects moving smoothly?

We're looking for a Partner Success Manager
to help onboard new partners, coordinate activation plans, and ensure ongoing collaboration runs effectively. You'll work cross-functionally, bringing structure and follow-through to each stage of the partner journey—so our partners are supported and set up for long-term success.

[Responsibilities]

Partner Relations Support

• Set up and manage documentation for partner agreement renewals
• Flag upcoming renewals to the Partner Relations Manager
• Support the Partner Relations Manager with contracting and renewals (as back-up)
• Respond to partner inquiries related to events
• Follow up on open invoices
• Organize pre-event dinners

Partner Onboarding

• Manage the end-to-end partner onboarding process
• Maintain the agreement tracker with partnership type, agreement details, and key contacts (marketing, training, decision-making)

Partner Activation

• Develop and manage activation plans with Partner Relations Manager for all partners
• Coordinate internal team members involved in activation efforts
• Ensure delivery of agreed activities (e.g. webinars, trainings, content, surve
  ys)

Partner Webinars & Campaigns

• Plan and run partner webinars
• Coordinate marketing campaigns to promote webinars
• Maintain the partner portal and upload webinar recordings to EPP Prime

You will work closely with and provide direct support to the Partner Relations Manager across these responsibilities.

[Requirements]

• Strong planning skills; able to translate partnership goals into actionable plans and timelines
• Excellent communication and coordination skills
• Proactive and detail-oriented, with a structured approach to managing tasks and stakeholders
• Experience supporting external partnerships, program delivery, or partner enablement
• Comfortable working cross-functionally and managing multiple priorities
• Ability to work 9:00–17:00 CET hours
• Willingness and ability to travel to Europe for events

About our culture

To achieve our mission we believe that innovation, creativity, agility – together with a 'high density of talent' are important enablers. Hence our 'no-rules' rules culture.

Our 'no-rules' rules culture does not mean we can do everything we want. We believe that understanding the 'context' is enough to make the right decisions, as long as we care about our 'high concentration of talent', our 'transparency' and 'ownership', important enablers for our culture.

At EPP we value the following:

• Ownership
• Teamwork
• Professionalism
• Ambition
• Positive feedback

Ready to join a mission-driven team and help shape our growing partner ecosystem? Apply now.