Trade Support Analyst

Our client in the banking sector is currently seeking a Trade Support Analyst to join their investment operations team.

Key Responsibilities

Trade Processing and Validation:

• Monitor and support the timely booking and validation of trades across multiple asset classes.
• Reconcile trade details between internal systems, resolving discrepancies in coordination with front office teams.
• Ensure all trade updates and confirmations are processed within required deadlines.

System and Platform Support:

• Provide first-line support for trading platforms and systems.
• Troubleshoot user issues related to trade booking and system functionality.
• Escalate technical problems and follow up on solutions.

Stakeholder Communication and Issue Resolution:

• Serve as a point of contact for trade-related inquiries from internal stakeholders and external counterparties.
• Act as an intermediary to resolve trade mismatches, such as fee differences or booking errors.
• Ensure clear and timely communication to facilitate prompt resolution of issues.

Cross-Team Coordination and Support:

• Collaborate with various teams involved in trade lifecycle management.
• Support internal projects and process changes linked to new business or operational requirements.
• Contribute to continuous improvement initiatives and knowledge sharing within the team.

Profile:

• Bachelor’s or master’s degree in finance, economics, business administration, or a related field
• 2–5 years of experience in trade support, middle office, or financial operations within banking or asset management
• Familiar with trade lifecycle processes and operational risk awareness
• Experience in areas such as reconciliation, collateral, or portfolio servicing is a plus
• Strong working knowledge of trading platforms and booking systems; confident troubleshooting user issues
• Skilled in Excel and comfortable working with data validation and controls
• Excellent communication skills; able to work effectively with both internal teams and external partners
• Well-organized, detail-oriented, and capable of managing deadlines under pressure
• Fluent in English and French and/or Dutch