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Business Project Manager


Hello Network,

We are looking for a
Business Project Manager
for a hybrid freelance / contracting position. The position is Full-Time (5 days p/week) and 2 days onsite.

Contractual Details:

Role: Business Project Manager

Way of working: Hybrid in Charleroi

Start date: ASAP

Language: French or Dutch (but minimum knowledge of second national language is needed).

Duration: 5 months with possible extensions

Role Overview:

As part of the gradual implementation of the Microsoft CRM solution, the objective is to collect, via a collective intelligence approach, detailed qualitative feedback (expectations, irritants, suggestions) to guide functional changes and change management by evaluating the feedback of 1200 advisors.

Objectives of the mission:

Design and management of the consultation
:

  • Identify the issues, challenges and axes of analysis with the project team.
  • Build an online questionnaire/consultation favouring open-ended questions to encourage the free expression of advisors.
  • Select the most suitable tool for the collection and semantic analysis of verbatims.

Implementation and mobilization
:

  • Configure and put the questionnaire online by guaranteeing its accessibility to all advisors.
  • Define and implement an internal communication plan to maximize the participation rate (information campaigns, reminders, relay points).

Skills:

  • Change management
  • Semantic analysis / verbatim text mining
  • Questionnaire design (mostly open-ended questions)
  • Project Management and Planning
  • Creativity methods and co-construction
  • Online Survey Tools

If interested, please reach out and we can arrange a time to speak?

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