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Proxy Product Owner - Digital




1. Mission & Objectives





The Digital Product Owner - Supporting Role (Proxy-PO) supports existing Product Owners in managing workload and ensuring smooth delivery of digital initiatives.


The role focuses on business requirements definition, data analysis, testing coordination, documentation management, and stakeholder communication. The position contributes to both operational activities and ongoing digital transformation initiatives within a structured, agile environment.





2. Key Responsibilities





Business Requirements & Documentation






Manage and maintain project documentation in collaboration tools





Define, create, and review business requirements and acceptance criteria





Gather and consolidate feedback from stakeholders and subject matter experts





Structure and formalize knowledge to ensure clear, high-quality documentation




Data Support & Analysis






Support KPI collection, monitoring, and reporting





Perform data analysis to support decision-making and performance insights





Contribute to the creation and maintenance of product dashboards




Testing & Quality Support






Manage test data and support validation phases





Review testing progress and coordinate testing activities with relevant stakeholders




Documentation, Design & User Journeys






Document workflows and user journeys





Support and document design deliverables





Ensure documentation is well-organized, accessible, and up to date




Performance & Impact Analysis






Support performance analysis activities to assess project impact and value delivered




Project Coordination & Stakeholder Communication






Assist Product Owners in preparing materials for governance and alignment meetings





Facilitate coordination and communication across cross-functional teams




3. Expected Deliverables






Clearly documented business requirements and acceptance criteria





Product dashboards and KPI reporting





Validated test cases and supported testing phases





Documented workflows, user journeys, and design materials





Well-structured, accessible documentation repository





Presentation and supporting materials for governance and alignment sessions




4. Profile & Skills





Experience & Knowledge






3-6 years of professional experience





Previous experience in a digital or product-related function is a strong asset





Experience working in agile environments




Skills & Attitude






Ability to translate business needs into clear, actionable requirements





Autonomous and proactive once objectives are defined





Strong user-centric mindset with focus on measurable impact





Experience coordinating cross-functional stakeholders





Highly organized with strong documentation skills





Fast learner, able to adapt quickly to new environments





Collaborative mindset, able to work efficiently alongside Product Owners




Languages






English: fluent (main language for documentation and stakeholder interactions)





French: good working proficiency

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