Key Account Manager
Solliciteren
Plaats
Sint-Jans-Molenbeek1080
Brussel
België
Contract
Vooltijds, Onbepaalde duurDatum gepubliceerd
2026-02-13Online to:
2026-04-14EUR 15.00 HOUR
Key Account Manager
DECA Analytics LLC is a Puerto Rico-based boutique advisory firm specializing in the unique business environment of Puerto Rico. Our mission is to provide unparalleled financial and operational guidance tailor-designed to navigate the complexities of doing business in Puerto Rico. Our process is centered on utilizing a holistic approach that combines quantitative analytics and our qualitative experience and key resources to streamline processes and maximize available monetary incentives.
Our Approach Is Comprised Of Four Core Components
Foundational Level: We implement the entire process of setting up a new operation or subsidiary within Puerto Rico, from entity formation to submitting all required filings and obtaining operating permits and licenses.
Government Incentives: We structure, negotiate, and secure Puerto Rico-specific Act 60 tax decrees and other government grant initiatives on behalf of our clients to ensure the maximum incentives are received.
Ongoing Compliance: We manage all ongoing incentives and operational compliance filings required for operating within Puerto Rico by the various governmental agencies.
Access to Capital: We provide access to affordable capital in the form of non-securities transactions encompassing Puerto Rico R&D or Hospitality Tax Credits, local and federal grants, and private or government-backed debt programs.
About The Role
We are seeking a dynamic Key Account Manager to join our team As a one-stop-shop for foundational setup, Act 60 compliance, ongoing incentives, and access to non-dilutive capital, we specialize in helping businesses in Puerto Rico leverage incentives and optimize their tax benefits.
Responsibilities As a Key Account Manager Will Include
Project Management & Coordination: Independently manages multiple client projects simultaneously, from initiation to completion, ensuring projects remain on track and meet deadlines. Coordinates effectively with various DECA service divisions (Foundational Level Services, Government Incentives, Ongoing Compliance, and Access to Capital), ensuring smooth handoffs and clear communication among team members. Proactively identifies and addresses potential project roadblocks.
Client Relationship Management: Serves as the primary point of contact for assigned clients, building and maintaining strong, trusting relationships. Proactively communicates with clients, anticipates needs, and addresses concerns promptly and efficiently. Exceeds client expectations, ensuring high levels of client satisfaction.
Compliance & Regulatory Guidance: Provides expert guidance to clients on compliance and regulatory matters, including Act 60 compliance, filing deadlines, and R&D tax credit applications. Maintains up-to-date knowledge of relevant legislation and proactively advises clients on potential impacts.
Client Issue Resolution & Support: Independently identifies, analyzes, and resolves client issues; escalating complex or sensitive matters to senior management as needed. Maintains meticulous records of all client interactions and resolutions.
Process Improvement & Reporting: Monitors and evaluates internal processes affecting client projects, identifying areas for improvement and proposing solutions. Tracks and reports on key performance indicators (KPIs), providing data-driven insights to management.
Cross-Functional Collaboration: Collaborates effectively with project management, data analysis, and compliance teams to ensure a cohesive and integrated approach to client service. Facilitates communication and information flow between departments.
Timeline & Milestone Management: Develops and maintains detailed project timelines and milestones, ensuring all deliverables meet or exceed client expectations. Proactively identifies and addresses potential delays, keeping clients informed throughout the process.
Client Onboarding: Manages the client onboarding process, ensuring clients are successfully integrated into DECA's systems and processes. Provides necessary training and resources to enable clients to utilize DECA's services effectively.
Strategic Planning & Client Growth: Contributes to strategic planning discussions, offering insights into client needs and identifying opportunities for service expansion and client growth. Proactively identifies opportunities to upsell or cross-sell DECA services.
Documentation & System Updates: Maintains thorough and accurate documentation in client records, project timelines, and compliance reports. Regularly updates relevant systems , Google Workspace, etc.) with client-specific project status, deadlines, and notes.
Other responsibilities related to the job function as required or needed.
Minimum Qualifications
Bachelor's degree preferrable in Business Administration, Accounting or a related business administration field. Experience: Prior 3-5 years experience experience in B2B client-relationship management, and project management. Proven ability to manage multiple projects simultaneously, while maintaining high client satisfaction.Bilingual Proficiency: Effective verbal and written communication in both English and Spanish with the ability to convey complex ideas in a clear and concise manner is required. Personal Attributes: Highly disciplined and organized individual with the ability to work under pressure and manage compressed timelines. Excellent communication and interpersonal skills are a must.Analytical Skills: Strong analytical abilities with a keen eye for detail.Technology Skills: Proficiency in project management tools. Comfortable with adopting new technologies to improve operational efficiency.Strong business acumen with the ability to understand complex client needs.Excellent communication and interpersonal skills.Ability to manage multiple projects and meet deadlines.Familiarity with compliance and regulatory frameworks is a plus.Proficient in project management tools such as and Google Workplace.
Preferred Qualifications
3-5 years experience in Sales or Customer Success experience in the Finance and Insurance industry
Skills
As a Key Account Manager, you will utilize your strong communication, negotiation, and interpersonal skills to build and maintain relationships with key and national accounts. You will also use your strategic thinking and problem-solving skills to develop and implement sales strategies, manage product launches, and resolve any customer issues. Your ability to collaborate with cross-functional teams and travel as needed will be essential to achieving business objectives. Additionally, experience in Large Account sales and the Finance and Insurance industry will be beneficial in this role.
Compensation & Benefits
At DECA Analytics we value every member of our Team and offer highly competitive compensation packages and benefits. For the role of Incentives Advisor, we would like to offer the following:
Competitive base salary commensurate with experience level
Health Insurance: 100.0% Premium Tier Care Policy to be paid by DECA Analytics Medical Insurance (Employer-sponsored contribution)
Paid Time Off (PTO) including vacation, sick leave, and company holidays
Health Insurance 100% coverage including Medical, Pharmacy, Vision Coverage, Dental Insurance and Life Insurance
Disability Coverage (Short-Term), Employee Assistance Program (EAP)
401(k) Retirement Plan (with employer contribution/match)
Equity Participation Program: Team members may be granted equity interests as part of our long-term incentive strategy, designed to reward sustained performance, strengthen ownership mindset, and directly link personal impact to firm growth and profitability.
Qualified Unit Option Program (QUOP): Eligible employees may receive participation in DECA's Qualified Unit Option Program, granting the opportunity to acquire equity units at a defined valuation, to align long-term individual contribution with enterprise value creation.
Continuing Educational Certifications & Fees paid by DECA Analytics to support ongoing license maintenance and growth within the role
For more information regarding DECA Analytics visit us at DECA Analytics, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PI
Our Approach Is Comprised Of Four Core Components
Foundational Level: We implement the entire process of setting up a new operation or subsidiary within Puerto Rico, from entity formation to submitting all required filings and obtaining operating permits and licenses.
Government Incentives: We structure, negotiate, and secure Puerto Rico-specific Act 60 tax decrees and other government grant initiatives on behalf of our clients to ensure the maximum incentives are received.
Ongoing Compliance: We manage all ongoing incentives and operational compliance filings required for operating within Puerto Rico by the various governmental agencies.
Access to Capital: We provide access to affordable capital in the form of non-securities transactions encompassing Puerto Rico R&D or Hospitality Tax Credits, local and federal grants, and private or government-backed debt programs.
About The Role
We are seeking a dynamic Key Account Manager to join our team As a one-stop-shop for foundational setup, Act 60 compliance, ongoing incentives, and access to non-dilutive capital, we specialize in helping businesses in Puerto Rico leverage incentives and optimize their tax benefits.
Responsibilities As a Key Account Manager Will Include
Project Management & Coordination: Independently manages multiple client projects simultaneously, from initiation to completion, ensuring projects remain on track and meet deadlines. Coordinates effectively with various DECA service divisions (Foundational Level Services, Government Incentives, Ongoing Compliance, and Access to Capital), ensuring smooth handoffs and clear communication among team members. Proactively identifies and addresses potential project roadblocks.
Client Relationship Management: Serves as the primary point of contact for assigned clients, building and maintaining strong, trusting relationships. Proactively communicates with clients, anticipates needs, and addresses concerns promptly and efficiently. Exceeds client expectations, ensuring high levels of client satisfaction.
Compliance & Regulatory Guidance: Provides expert guidance to clients on compliance and regulatory matters, including Act 60 compliance, filing deadlines, and R&D tax credit applications. Maintains up-to-date knowledge of relevant legislation and proactively advises clients on potential impacts.
Client Issue Resolution & Support: Independently identifies, analyzes, and resolves client issues; escalating complex or sensitive matters to senior management as needed. Maintains meticulous records of all client interactions and resolutions.
Process Improvement & Reporting: Monitors and evaluates internal processes affecting client projects, identifying areas for improvement and proposing solutions. Tracks and reports on key performance indicators (KPIs), providing data-driven insights to management.
Cross-Functional Collaboration: Collaborates effectively with project management, data analysis, and compliance teams to ensure a cohesive and integrated approach to client service. Facilitates communication and information flow between departments.
Timeline & Milestone Management: Develops and maintains detailed project timelines and milestones, ensuring all deliverables meet or exceed client expectations. Proactively identifies and addresses potential delays, keeping clients informed throughout the process.
Client Onboarding: Manages the client onboarding process, ensuring clients are successfully integrated into DECA's systems and processes. Provides necessary training and resources to enable clients to utilize DECA's services effectively.
Strategic Planning & Client Growth: Contributes to strategic planning discussions, offering insights into client needs and identifying opportunities for service expansion and client growth. Proactively identifies opportunities to upsell or cross-sell DECA services.
Documentation & System Updates: Maintains thorough and accurate documentation in client records, project timelines, and compliance reports. Regularly updates relevant systems , Google Workspace, etc.) with client-specific project status, deadlines, and notes.
Other responsibilities related to the job function as required or needed.
Minimum Qualifications
Bachelor's degree preferrable in Business Administration, Accounting or a related business administration field. Experience: Prior 3-5 years experience experience in B2B client-relationship management, and project management. Proven ability to manage multiple projects simultaneously, while maintaining high client satisfaction.Bilingual Proficiency: Effective verbal and written communication in both English and Spanish with the ability to convey complex ideas in a clear and concise manner is required. Personal Attributes: Highly disciplined and organized individual with the ability to work under pressure and manage compressed timelines. Excellent communication and interpersonal skills are a must.Analytical Skills: Strong analytical abilities with a keen eye for detail.Technology Skills: Proficiency in project management tools. Comfortable with adopting new technologies to improve operational efficiency.Strong business acumen with the ability to understand complex client needs.Excellent communication and interpersonal skills.Ability to manage multiple projects and meet deadlines.Familiarity with compliance and regulatory frameworks is a plus.Proficient in project management tools such as and Google Workplace.
Preferred Qualifications
3-5 years experience in Sales or Customer Success experience in the Finance and Insurance industry
Skills
As a Key Account Manager, you will utilize your strong communication, negotiation, and interpersonal skills to build and maintain relationships with key and national accounts. You will also use your strategic thinking and problem-solving skills to develop and implement sales strategies, manage product launches, and resolve any customer issues. Your ability to collaborate with cross-functional teams and travel as needed will be essential to achieving business objectives. Additionally, experience in Large Account sales and the Finance and Insurance industry will be beneficial in this role.
Compensation & Benefits
At DECA Analytics we value every member of our Team and offer highly competitive compensation packages and benefits. For the role of Incentives Advisor, we would like to offer the following:
Competitive base salary commensurate with experience level
Health Insurance: 100.0% Premium Tier Care Policy to be paid by DECA Analytics Medical Insurance (Employer-sponsored contribution)
Paid Time Off (PTO) including vacation, sick leave, and company holidays
Health Insurance 100% coverage including Medical, Pharmacy, Vision Coverage, Dental Insurance and Life Insurance
Disability Coverage (Short-Term), Employee Assistance Program (EAP)
401(k) Retirement Plan (with employer contribution/match)
Equity Participation Program: Team members may be granted equity interests as part of our long-term incentive strategy, designed to reward sustained performance, strengthen ownership mindset, and directly link personal impact to firm growth and profitability.
Qualified Unit Option Program (QUOP): Eligible employees may receive participation in DECA's Qualified Unit Option Program, granting the opportunity to acquire equity units at a defined valuation, to align long-term individual contribution with enterprise value creation.
Continuing Educational Certifications & Fees paid by DECA Analytics to support ongoing license maintenance and growth within the role
For more information regarding DECA Analytics visit us at DECA Analytics, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PI
Meer banen van je zoekopdracht
Key Account Manager
- Sint-Jans-Molenbeek
- 13 februari 2026
Key Account Manager II
- Sint-Jans-Molenbeek
- 13 februari 2026
IT Support Specialist
- Sint-Jans-Molenbeek
- 13 februari 2026