Community Facilitator

𝑾𝒆 𝒂𝒓𝒆 𝒍𝒐𝒐𝒌𝒊𝒏𝒈 𝒇𝒐𝒓 𝒂 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒕𝒚 𝑭𝒂𝒄𝒊𝒍𝒊𝒕𝒂𝒕𝒐𝒓 𝒕𝒐 𝒋𝒐𝒊𝒏 𝒐𝒖𝒓 𝑻𝒆𝒂𝒎

At Coloc Housing we Promote Togetherness by creating beautifully designed shared living projects. We want our tenants to feel safe, welcomed and at home.

About Coloc Housing

Coloc Housing is one of the leading coliving agencies in Belgium. We currently operate 529 rooms in 70 buildings across 5 cities in Belgium. We just raised 37M in a series A round to double the capacity of rooms in less than three years. We aim to become the leading coliving agency in Belgium by being present in every major Belgian city. You can be part of a new startup adventure which is backed by the biggest family offices and institutional investors in Belgium.

Key Commitments:

• Welcome New Tenants: Be the friendly face that helps newcomers feel at home.
• Support Departing Tenants: Assist with smooth transitions and finding replacements.
• Rent Management: Ensure timely rent payments and financial accuracy.
• Resident Liaison: Act as the primary contact for tenant concerns and feedback.
• Coloc Buddy Coordination: Oversee responsibilities, organize elections, and provide coaching.
• Content Creation: Write Help Center articles and make informative videos.
• Community Building: Organize social events and foster tenant connections.
• Marketing and Retention: Promote our spaces on social media and implement retention strategies.
• Conflict Resolution: Mediate tenant conflicts and ensure fair resolutions.
• Enhance Tenant Experience: Suggest facility improvements and promote sustainability practices.

Requirements:

• Master degree or equivalent by experience
• Minimum of 1-2 years of property management experience
• To maximize communication it would be preferable if you would speak fluent Dutch and master English.
• An advanced understanding of Mac and Microsoft environment would be beneficial.
• Attention for detail and organisational skills
• Proactive and 'can do' attitude‘
• People person’ with great customer service skills and the ability to moderate online and offline conversations with our community.

Coloc Guidelines we love to live by:

1. Be Kind (always)
2. Try New Things
3. Learn from your mistakes
4. Work Hard
5. Play Harder
6. Say Sorry
7. Drink more water
8. Take a risk
9. Be Yourself
10. Embrace change

What we offer:

• Gross Salary based on experience
• Mobility budget or company car as option
• Meal vouchers and hospitalization insurance
• Start-up environment
• Multilingual, multinational and multifunctional team
• The opportunity to master soft and hard skills
• You manage your agenda! (No Micro Management ✌🏻)
• Friday drinks 🍻 at our in-office bar!
• You'll work principally from our new office at Veldstraat 88
• The most amazing teambuildings and retreats (Berlin, Istanbul, Durbuy, Stockholm, Ski trip..)