Professional Services Engineer
Solliciteren
Plaats
Brussel1000
Brussel
België
Contract
Vooltijds, Onbepaalde duurDatum gepubliceerd
2026-02-15Online to:
2026-04-16EUR 15.00 HOUR
Professional Services Engineer
- Bitdefender
- Brussel
- 7 uren geleden
Bitdefender
Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise, and government environments, Bitdefender is one of the industry's most trusted experts for eliminating threats, protecting privacy, digital identity and data, and enabling cyber resilience. With deep investments in research and development, Bitdefender Labs discovers hundreds of new threats each minute and validates billions of threat queries daily. The company has pioneered breakthrough innovations in antimalware, IoT security, behavioral analytics, and artificial intelligence and its technology is licensed by more than 180 of the world's most recognized technology brands. Founded in 2001, Bitdefender has customers in 170+ countries with offices around the world. For more information, visit
Job Description
Bitdefender is looking for an experienced, technical professional to join the Business Services team in EMEA. As a member of the Business Services team, you will be responsible for the delivery (on-site or remote) of technical services to Bitdefender's global enterprise customers. During service delivery, you will act as a link between customers' needs and Bitdefender's internal departments. This will require close collaboration with the Business Support team, as well as with security and sales experts, in a young and competitive environment that will enrich your experience and broaden your perspective.
Responsibilities
Provide onsite and remote professional services to plan, design, deploy, and enable customer IT teams to manage theGravityZone Enterprise solution;
Help customers quickly and reliably get Bitdefender GravityZone up and running by installing, configuring, and integrating GravityZone into the customer environment;
Liaise with clients post-sale to develop project documentation, including Statements of Work and implementation plans;
Propose product architecture solutions that meet customer requirements, ensuring they are technically viable;
Actively contribute to all ongoing and new internal projects;
Provide service delivery by working closely with sales teams to understand and define clients' key business drivers and requirements.
Requirements
Administration and operational-level skills for Microsoft Windows Server (2008–2025) and Windows Desktop (Windows 7, 8, 10, 11), as well as Linux operating systems;
Basic networking knowledge (TCP/IP protocols);
Basic knowledge of server and desktop virtualization using modern hypervisors;
Background in installation, configuration, and troubleshooting of Windows client-server environments;
Linux/Unix server administration skills (installation, maintenance, upgrades, security);
Good knowledge of virtual infrastructures;
At least 1 year of experience in a pre-sales/post-sales environment is considered a plus;
Self-starter with solid oral, written, presentation, and interpersonal communication skills.
Language skills
Fluent in written and spoken English and French;
German language is an advantage.
Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise, and government environments, Bitdefender is one of the industry's most trusted experts for eliminating threats, protecting privacy, digital identity and data, and enabling cyber resilience. With deep investments in research and development, Bitdefender Labs discovers hundreds of new threats each minute and validates billions of threat queries daily. The company has pioneered breakthrough innovations in antimalware, IoT security, behavioral analytics, and artificial intelligence and its technology is licensed by more than 180 of the world's most recognized technology brands. Founded in 2001, Bitdefender has customers in 170+ countries with offices around the world. For more information, visit
Job Description
Bitdefender is looking for an experienced, technical professional to join the Business Services team in EMEA. As a member of the Business Services team, you will be responsible for the delivery (on-site or remote) of technical services to Bitdefender's global enterprise customers. During service delivery, you will act as a link between customers' needs and Bitdefender's internal departments. This will require close collaboration with the Business Support team, as well as with security and sales experts, in a young and competitive environment that will enrich your experience and broaden your perspective.
Responsibilities
Provide onsite and remote professional services to plan, design, deploy, and enable customer IT teams to manage theGravityZone Enterprise solution;
Help customers quickly and reliably get Bitdefender GravityZone up and running by installing, configuring, and integrating GravityZone into the customer environment;
Liaise with clients post-sale to develop project documentation, including Statements of Work and implementation plans;
Propose product architecture solutions that meet customer requirements, ensuring they are technically viable;
Actively contribute to all ongoing and new internal projects;
Provide service delivery by working closely with sales teams to understand and define clients' key business drivers and requirements.
Requirements
Administration and operational-level skills for Microsoft Windows Server (2008–2025) and Windows Desktop (Windows 7, 8, 10, 11), as well as Linux operating systems;
Basic networking knowledge (TCP/IP protocols);
Basic knowledge of server and desktop virtualization using modern hypervisors;
Background in installation, configuration, and troubleshooting of Windows client-server environments;
Linux/Unix server administration skills (installation, maintenance, upgrades, security);
Good knowledge of virtual infrastructures;
At least 1 year of experience in a pre-sales/post-sales environment is considered a plus;
Self-starter with solid oral, written, presentation, and interpersonal communication skills.
Language skills
Fluent in written and spoken English and French;
German language is an advantage.