M365 & Identity Service Management Team Lead

Join Aliaxis as
Lead of our global M365 & Identity Management team
, driving globally strategy and hands-on delivery across Microsoft 365 and identity platforms.

Are you an expert in M365, Azure AD, Active Directory and PAM best practices, ready to lead and ensure efficient service delivery in a complex, global environment, and resolve escalations with a proactive approach?
This is the opportunity for you.

Company Description
Aliaxis is a leading technology company that designs sustainable, easy to install, and innovative fluid management solutions. Over 15,000 people have selected to work for us in more than 40 countries, meeting our customers' most demanding needs for pipes and fitting systems in building, infrastructure, industrial and agriculture sectors.

As part of our commitment to sustainability, we are focused on increasing the percentage of recycled content in our products and reducing the carbon footprint of our manufacturing processes.

We Are Looking For Passionate People That Want To Be Part Of Our Journey And Embrace The Behaviors That We At Aliaxis Stand For

• We Dare to challenge the status quo, to innovate and to learn fast,
• We Care for the environment, our customers and each other,
• We Deliver by taking accountability for our decisions and actions.

Aliaxis is privately owned, with its global headquarters in Brussels, Belgium.

Job Description
The role reports directly to the
Head of Global Cloud Services
and is based in Aliaxis' global headquarters in Brussels. It involves leading and coordinating the global M365 and Identity Management team (4 members, based internationally) while maintaining a hands-on approach to ensure efficient service delivery and resolution of global escalation tickets.

Key Responsibilities

• Define and execute the strategic roadmap for M365 and identity management initiatives, ensuring alignment with organizational goals across all regions.
• Oversee global administration of Microsoft 365 core services (Exchange Online, Teams, OneDrive).
• Manage and secure the global identity infrastructure (Active Directory & Entra) - including backup, recovery, and privileged access management (PAM).
• Develop and implement policies, procedures, and best practices for M365, identity management, and PAM.
• Continuously monitor system performance, proactively resolve issues, and implement improvements to enhance global efficiency and security.

Requirements

• Strong IT background with proven expertise in Microsoft 365 and identity management, across international enterprise environments.
• Proactive troubleshooting mindset, with hands-on mentality resolving global escalation tickets.
• In-depth knowledge of M365 infrastructure components, including advanced security features.
• Expertise in identity management within Active Directory (RBAC, Entra ID, and SSO).
• Team management skills, with the ability to communicate effectively across both technical and functional teams.
• Up to date on industry trends and emerging technologies in M365 and identity management.
• Experience with AD and Office migrations using Quest and Microsoft tools is a plus.
• Knowledge in Identity and Access Management / Identity Governance Administration tools and procedures is a plus.

Benefits

Aliaxis is proud to be an equal opportunity employer who welcomes candidates and employees from all backgrounds. We are committed to building and investing in a culture of belonging, where all our employees feel empowered, can be their true selves and are able to bring their best ideas forward and contribute to the company's "Growth with Purpose" strategy.

For us, equity and belonging start already at the application step: whether it's offering flexibility in scheduling interviews, or ensuring a supportive and inclusive environment, we strive to remove barriers and create equal opportunities for all applicants. Should you have specific needs, please do not hesitate to let us know and we will do our best to accommodate.

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