Sales Application Specialist

Job title: Sales Application Specialist

Reports to: General Manager

Summary

ARKRAY is a medical device manufacturer that is contributing to the health and well-being of people all over the world through the discovery of new technologies. With over 60 years in business, our products are now being used in 100 different countries worldwide and still growing, especially in the European region. ARKRAY has recently entered the market and is now looking for a reliable Sales Application Specialist who can help us expand our operations in Benelux.

This position will plan and execute strategies to market and sell ARKRAY’s lab, POCT, and diabetes care products into new and established hospitals, laboratories, and related markets. Join us and build the future with ARKRAY!

Duties and Responsibilities

• Promote and sell ARKRAY products to achieve assigned sales target in Benelux area by increasing brand awareness and providing general support such as answering inquiries and providing professional advice.
• Identify and establish a strong relationship with prospect customers and organize appointments and meetings

routinely to maintain positive customer rapport exemplifying ARKRAY's core values.

• Maintain a detailed understanding of customer decision makers and influencers; build and preserve customer relationships by organizing appointments and meetings routinely and maintain positive customer relationship showing ARKRAY's core values.
• Identify and develop KOL’s (Key Opinion Leaders) that can advocate ARKRAY’s products for solutions in the market.
• Effectively demonstrate and present ARKRAY products, prepare proposals, negotiate contracts, and undertake relevant research to meet both the scientific and business needs of customers. Follow-up and coordinate all field activities during the pre- and post-sales process of ARKRAY equipment by working cooperatively with the Customer Solutions team and other internal members.
• Address customer questions and concerns expeditiously and professionally to avoid and resolve conflicts, improve customer satisfaction, and capture new opportunities.
• Attend and organize trade exhibitions, conferences, and meetings to represent competency in ARKRAY products and provide ARKRAY management with market trends and competitive field activity information enabling the company to support territory strategies/tactics and react quickly to competitive actions.
• Provide necessary technical reports to participate in tenders or offers.
• Prepare technical reports to participate in tenders or offers and develop plans to influence upcoming such.
• Responsible for timely, accurate completion of administrative tasks, such as weekly reports, analyzer forecasts, CRM updates, and expense reports.
• Cost-effectively manage territory travel by planning in advance, adhering to company travel guidelines, and using sound business judgment.
• Perform other duties assigned or accepted as out of the guidelines.

Knowledge and Skills

• Bachelor’s degree or above in the field of Life Sciences or related discipline
• Speaking Fluent Dutch
• 5+ years direct selling experience selling to clinical diagnostics market with 3+ years' capital equipment experience(experience selling hemoglobin A1C and urinalysis analyzers preferred).
• Strong contacts within the hospital and reference laboratory markets.
• English business level speaker.
• Able to travel with access to a major airport. This position will routinely require extensive or overnight travel on short notice within or sometimes beyond defined territory or routine business hours to support customer needs.

Territory

We are looking for a Sales Application Specialist to handle the Flemish region of Belgium.