Desktop Support Engineer

🚀 We’re Hiring: L1 Support Engineer – Belgium (Onsite)

📍 Location: Mechelen , Belgium – 5 Days Onsite

⏳ Contract: 6 Months (Extendable)

💼 Experience: 2+ Years

Are you a tech enthusiast with a knack for troubleshooting? Join our team as an L1 Support Engineer and be the first line of defense in solving technical issues!

What You’ll Do:

Provide first-level IT support for hardware, software, and network issues.

Log and track incidents, ensuring resolutions within SLAs.

Collaborate with L2/L3 teams for escalations.

Maintain clear documentation for seamless support processes.

What We’re Looking For:

2+ years of hands-on IT support/helpdesk experience.

Strong troubleshooting and communication skills.

Familiarity with ticketing tools and support platforms.

Flexibility and commitment to 5 days onsite in Belgium.

Why Join Us?

Opportunity to work in a dynamic, fast-paced environment.

Initial 6-month contract with a high chance of extension.

Chance to grow your career with global exposure.

📩 Interested? Apply now at prachi.m@ampstek.com and be part of an exciting tech support journey!