Administration of specific infrastructures, systems and services, such as file and print services, Remote Desktop Server service, specific systems and software and hosted
Applications;
Second-level user support with IT correspondents in user units;
Licenses allocation and renewal follow-up;
Installation of hardware components (Server, NAS, SAN, Network) in the Local datacentre
Installation and configuration of system components and server software, including patch management;
Operation and monitoring of infrastructure, systems, and servers;
Configuration management tasks & procedures;
Incident management, change enablement, request fulfilment, problem management: definition, analysis and resolution;
Advising on areas such as capacity management, contingency planning, IT service continuity management, automation of repetitive tasks, and security;
Participation in meetings with services;
Scripting & configurations in context of systems and infrastructure;
Handling of backups and restore operations of systems and infrastructure;
Participation in defining and documenting configuration of systems & infrastructure;
Participation in defining and documenting operational procedures;
Participation in architectural design/reviews;
Drafting technical content for the knowledge base of the infrastructure team;
Evaluation and implementation of security standards;
Security administration and monitoring in adherence to the security rules imposed by the
central security service, complemented by local rules;
Participation in coordination and project meetings;
Interaction with the business analysts, customer, users, project leaders and the developers.