Technical Support Assistant, EXCEL CAREERS

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Plaats

Laeken
België
België

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-03-04

Online to:

2026-05-03
EUR 15.00 HOUR

Technical Support Assistant

EXCEL CAREERS
België
9 uren geleden

We are currently recruiting an IT Support Assistant for one of our clients based in Brussels. Act as a front-line technical contact, delivering hands-on and remote assistance for end-user devices and workplace technologyPrepare, deploy, and support workstations, mobile devices, printers, and associated hardware throughout their lifecycleDiagnose and resolve system, application, and connectivity problems with efficiency and attention to service qualityConfigure and manage operating environments, applications, and physical components to ensure stability and usabilityProactively maintain systems through updates, patches, and performance checksSupport IT governance by keeping security procedures, records, and compliance materials currentWork closely with the ICT Manager to escalate issues, implement enhancements, and optimize infrastructureEducate employees on safe and effective use of technology, including internal policies and cybersecurity awarenessUphold organizational standards related to data protection, information security, and IT best practicesDeliver a consistently high level of service to colleagues across all company locations Fluent in English and French (or Dutch)A technical or engineering-focused degree (or equivalent experience) with roughly 2–3 years in an IT support or infrastructure rolePractical, adaptable, and curious, with a problem-solving mindset and eagerness to expand your technical skill setResourceful and versatile, able to handle a wide range of technical challengesHighly reliable, service-driven, and attentive to user needsComfortable working collaboratively while also capable of operating independently Data protection, Workstations, Service quality, Practicality, Internal Policies, Problem Management, Cyber Security, Care of Individuals, User Experience, Adaptability, Resourcefulness, IT Governance, IT security, Technology, Practicality, Printers, Mobile Devices, Hardware, Organization Skills, Security Procedures, User Needs, Operating systems, Best Practices, Escalating Issues, Infrastructure, Connectivity Issues, System Updates, Checks, Service, Remote support, Full Life Cycle, Proactivity, Adaptability

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