Chief Operating Officer

Are you a modern operational leader with a strong team mindset and a passion for sustainability, technology, and the energy transition?

A fast-growing European energy technology company , part of a global leader in ecological and energy transformation, is seeking a Chief Operating Officer (COO) to lead and scale its core country operations across Europe.

As a member of the Executive Committee , the COO will own the operational P&L, drive day-to-day execution, and build the organisational capabilities required to support long-term growth and profitability.

The Role

As COO, you will be responsible for leading cross-border operational teams covering portfolio management, trading, technical operations, and service delivery , while shaping and executing the company’s operational strategy in line with its vision and growth ambitions.

You will play a central role in ensuring operational excellence, financial performance, regulatory compliance, and scalable growth across core markets.

Key Responsibilities

People, Culture & Organisation (30%)

• Lead, structure, and develop high-performing operational teams across BE, NL, FR (and future geographies)
• Foster a collaborative, high-engagement culture focused on performance, learning, and well-being
• Drive talent development, succession planning, internal mobility, and low employee churn
• Promote cross-border collaboration, mentoring, and knowledge sharing

Operations, Trading & Service Delivery (30%)

• Oversee end-to-end delivery of flexibility services (onboarding, trading, dispatching, monitoring, settlements)
• Lead the centralisation and optimisation of trading desks and 24/7 operational processes
• Ensure strong risk management, regulatory compliance (including REMIT), and business continuity
• Drive continuous improvement through incident analysis, reporting, and corrective action plans

Operational P&L & Performance (20%)

• Full ownership of operational P&L across core countries (revenue, gross margin, cost control)
• Deliver accurate forecasting, budgeting, and monthly financial closings
• Optimise resource allocation to improve productivity and financial efficiency
• Implement operational excellence frameworks, dashboards, and standardised processes

Growth, Contract Profitability & Customer Value (20%)

• Optimise contract profitability and pricing structures in partnership with commercial teams
• Minimise operational penalties through proactive monitoring and process improvements
• Support customer experience excellence (high NPS, low churn)
• Identify operational upsell and revenue growth opportunities and ensure scalability
• Act as the main operational interface with Growth, Product, Technology, and Expansion teams

What We’re Looking For

Hard Skills

• 5+ years of experience leading operational teams in the energy sector with direct P&L responsibility
• Proven experience managing multi-country teams
• Strong background in budgeting, forecasting, and financial performance management
• Fluency in English and Dutch or French
• High level of technical and digital literacy (energy data, platforms, dashboards, automation)
• Strong commercial and business acumen

Soft Skills

• Passion for the energy transition and creating measurable impact
• Analytical, structured, and data-driven decision-maker
• Strong leadership presence with the ability to inspire, align, and hold teams accountable
• Collaborative and team-oriented mindset
• Comfortable leading change, transformation, and scaling operations
• Excellent stakeholder and conflict management skills

Why Join?

• Impact: Play a key role in Europe’s decarbonisation journey
• Innovation: Work at the forefront of smart energy and flexibility markets
• Scale-up Environment: Agile, fast-growing organisation with real strategic influence
• Group Backing: Support from a major global player in energy and ecological transformation
• International Exposure: Collaborate with teams across multiple European countries
• Development: Strong learning curve with dedicated training and career growth
• Performance-based bonus
• Additional benefits aligned with senior leadership level