Customer Service Officer English - German (Weekend)
Functieomschrijving
Do you speak English and German? Do you enjoy social contact, helping people, solving problems and working in a multicultural environment? Then we have the perfect job for you!
For our client in Hasselt, we are looking for a customer service representative with a good knowledge of English and German.
As a customer service representative, you will work on Saturday and Sunday from 08:00 to 21:00, and on Monday from 09:00 to 17:30.
Your main tasks include:
- Answering phone calls and emails: responding to questions from customers and involved parties
- Gathering information and checking it for accuracy and completeness
- Providing technical support and communicating with workshops
- Keeping customers and all other involved parties informed
- Monitoring and verifying agreements with all involved parties
- Following up on all contract-related matters within the agreed deadlines
Profiel
- Speaks fluent English and German
- Is customer-friendly and communicativeµ
- Has good PC skills
Aanbod
- A pleasant job in a traffic-free working environment
- Working in Hasselt, easily accessible by public transport
- You work 3 days, but this is considered a full-time contract.