Community Manager

Location City: Zaventem

Country: Belgium

Location Type: On-site

Contract Type: Permanent

Employee Type: Full Time

Essential Languages: English, Dutch, French

Vacancy Reference: 47061

Community Manager

As the person responsible for the Center, you manage daily operations and oversee the bigger picture. Together with your team, you ensure our customers have a \"Great Day At Work.\" You handle commercial tasks and increase revenue through up- and cross-selling. You maintain relationships with existing customers and work with new clients and partners. You also organize events, handle daily customer inquiries, and regularly communicate with landlords, suppliers, and internal departments.

Your Responsibilities:
Operational responsibility for the location

First-class customer service & ensuring high customer satisfaction

Leadership & development of a team of 1–3 Community Associates

Marketing our Flexible Workplace Solutions

Warm sales to new customers: No cold calling. Reactive sales to new customers who actively approach us

Administration, e.g., onboarding new customers, invoice checks, coordinating repairs

Implementation of our global KPIs & standards

Coordination of events and community activities

We Offer You:
An attractive & secure job in an innovative & global company

Clear development opportunities

Excellent training & development through our internal Academy

Attractive company discounts and special conditions for employees

Additional earnings possible through commission and/or bonus

Your Profile:
Very good knowledge of English, French, Dutch (B2 and above)

Experience in customer service & team leadership

Experience in sales OR several years in customer-oriented roles

High level of independence & initiative

Who We Are:
Regus and Spaces are part of the International Workplace Group (IWG), the global market leader in flexible office rentals, with more than 4,000 centers in over 120 countries and over 12,000 employees.

Our clients range from small and medium-sized enterprises to government agencies and Fortune 500 companies.

We place great importance on equal opportunities. Our job postings are explicitly gender neutral.

Ready for the challenge? Apply now.

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