Director of Quality
Solliciteren
Plaats
Brussel1000
Brussel
België
Contract
Vooltijds, Onbepaalde duurDatum gepubliceerd
2026-02-22Online to:
2026-04-23EUR 20.00 HOUR
Director of Quality
- Regent Hong Kong
- Brussel
- 2 dagen geleden
The reimagined Regent Hong Kong returns to the famed Victoria Harbour.
Generations of unforgettable experiences and glorious delights are fondly remembered and thoughtfully re-envisioned to uplift and inspire.
Here discreet luxury is majestic and intimate, decadent and elegant, always seamlessly bespoke.
Warm and lyrical, evocative, and inspirational, a rare urban haven.
Position Overview
Fully manage the hotel's learning function, including development of Departmental Trainers and establishment of a comprehensive system for managing learning data and it's analysis
Design, produce and implement learning programmes which meet specific departmental needs, and ensure structured and effective learning
Guide & coach Departmental Trainers in preparing and conducting departmental training and assess accordingly
Coach and counsel staff by providing constructive feedback to enhance performance
Oversee quality performance of the hotel including Guest Experiences (HeartBeat, Social Reviews), Safety & Security, Food Safety, Brand Standard, Cleanliness etc.
Guide and partner with department heads to develop systematic internal self-audit program to ensure utmost service delivery
Provide insightful analysis to support business decision making.
Required Skills
Bachelor's degree in Hospitality Management, Human Resources or related field
3 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience
Excellent interpersonal and communication skills, good team player
Self-motivated, passionate in hospitality industry & growing others
Corporate certification in training programs may be required such as GTC Registered Assessor, and Certified Assessment Center Assessor designations, etc.
Strong faciltation, problem solving, analytical, reasoning and organizational skills
We offer promising career opportunities with excellent remuneration packages, on-going professional learning & development, a culture of service excellence and a diversed workplace that celebrates differences.
Applicants who do not hear from us within four weeks should consider their applications unsuccessful. Data collected will be used for recruitment purpose only.
Generations of unforgettable experiences and glorious delights are fondly remembered and thoughtfully re-envisioned to uplift and inspire.
Here discreet luxury is majestic and intimate, decadent and elegant, always seamlessly bespoke.
Warm and lyrical, evocative, and inspirational, a rare urban haven.
Position Overview
Fully manage the hotel's learning function, including development of Departmental Trainers and establishment of a comprehensive system for managing learning data and it's analysis
Design, produce and implement learning programmes which meet specific departmental needs, and ensure structured and effective learning
Guide & coach Departmental Trainers in preparing and conducting departmental training and assess accordingly
Coach and counsel staff by providing constructive feedback to enhance performance
Oversee quality performance of the hotel including Guest Experiences (HeartBeat, Social Reviews), Safety & Security, Food Safety, Brand Standard, Cleanliness etc.
Guide and partner with department heads to develop systematic internal self-audit program to ensure utmost service delivery
Provide insightful analysis to support business decision making.
Required Skills
Bachelor's degree in Hospitality Management, Human Resources or related field
3 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience
Excellent interpersonal and communication skills, good team player
Self-motivated, passionate in hospitality industry & growing others
Corporate certification in training programs may be required such as GTC Registered Assessor, and Certified Assessment Center Assessor designations, etc.
Strong faciltation, problem solving, analytical, reasoning and organizational skills
We offer promising career opportunities with excellent remuneration packages, on-going professional learning & development, a culture of service excellence and a diversed workplace that celebrates differences.
Applicants who do not hear from us within four weeks should consider their applications unsuccessful. Data collected will be used for recruitment purpose only.
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