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Junior Employee Relations Manager


Junior Employee Relations Case Manager
Brussels, Belgium
Full-time | Hybrid/On-site (as applicable)
About the Role
We're looking for a Junior Employee Relations Case Manager to join a global People & HR function and support employees and leaders across a fast-paced, international environment.
In this role, you'll handle a broad range of employee relations cases, ensuring fair, consistent, and legally compliant outcomes. You'll work closely with managers, HR Business Partners, Legal teams, and People Services colleagues to resolve issues efficiently while fostering a positive and respectful workplace culture.
You'll initially focus on the Belgian employee population, with opportunities to support additional countries as your experience grows.
What You'll Be Doing
Manage employee relations cases including performance management, disciplinary actions, sickness management, return-to-work, accommodations, disputes, and investigations
Handle whistleblowing and internal investigations, escalating to Legal when required
Respond to employee inquiries via a People Service Portal (ticketing system such as JIRA), ensuring timely, high-quality responses aligned with SLAs
Apply Belgian labour law and employment standards, ensuring compliance and consistency
Guide and coach managers on disciplinary and non-disciplinary actions, terminations, and best practices
Maintain and update Employee Relations policies and guidelines, including localisation requirements
Collaborate closely with HR Business Partners, handling Tier 2 cases and escalating Tier 3 matters appropriately
Build strong working relationships across People Services, Legal, and Works Councils
Ensure accurate documentation and data quality within HR systems
Promote a positive culture, strong employee experience, and timely case resolution
What We're Looking For
Required
Post-secondary education in Human Resources, Psychology, or a related field
2–5 years of HR experience, with at least 1 year focused on Employee Relations
Experience managing internal investigations
Strong knowledge of employment standards and labour law (Belgium)
Experience advising and supporting managers on employee-related matters
High attention to detail and strong documentation skills
Ability to manage multiple cases while meeting deadlines and SLAs
Nice to Have
Experience working with Works Councils or social negotiation bodies
Exposure to global or matrix HR environments
Additional European language(s)

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