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Brand Ambassador - German M/W/X


Beschrijving van het bedrijf About Odity: At Odity, we specialize in customer relations and help brands build and maintain strong relationships with their customers. With a multicultural team of 1,500 professionals across 10 offices worldwide¿including New York, London, and Paris¿we are proud to deliver outstanding customer service. Beschrijving van de functie About the role: As a Brand Ambassador within our banking division, you will be the main point of contact between our company and our German-speaking customers. Your mission will be to provide high-quality support, respond to inquiries, and ensure a smooth and positive customer experience. Your responsibilities: - Act as the primary point of contact for customers regarding banking products and services (via phone, email, or chat). - Communicate clearly and professionally in German. - Assist customers with questions related to their accounts, transactions, orders, etc. - Stay up to date with regulations and compliance standards. - Build and maintain strong customer relationships by delivering high-quality service. - Collaborate with team members to share best practices and knowledge. Jouw profiel Profile required: - Full proficiency in German, enabling effective interaction with customers. - Excellent communication skills and a strong customer-oriented mindset. - Previous experience in customer service, banking, or finance is an asset, but a proactive attitude and willingness to learn are equally important. Diploma - Hoger middelbaar Taalvaardigheden - Duits (vereist) - Begrijpen : Vaardig + (C2) - Schrijven : Vaardig + (C2) - Lezen : Vaardig + (C2) - Spreken : Vaardig + (C2) Voordelen van de betrekking What we offer: - A gross monthly salary between €2,300 and €2,400, including a 13th-month salary, eco-vouchers, and public transport cost coverage. - Ongoing training and development opportunities. - A dynamic and inclusive work environment in the heart of Brussels. - FSMA certification fully covered by the company, allowing you to meet regulatory requirements in the banking sector. How to apply: Ready to start your career in customer service? Send us your CV along with a cover letter highlighting your language skills and experience. Join Odity and become part of a team committed to excellence in customer relations! Job type: Full-time, fixed-term contract (with the possibility of a permanent contract) Contract duration: 6 months Benefits: - Daily transport assistance - Eco-vouchers - Continuous training - Additional paid leave - Company laptop Schedule: - Monday to Friday - Day shifts Additional compensation: - 13th-month salary

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