ECommerce & Digital Specialist - Retail sector, Michael Page

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Solliciteren

Plaats

Brussels
België
België

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-02-21

Online to:

2026-04-22
EUR 15.00 HOUR

ECommerce & Digital Specialist - Retail sector

Michael Page
België
21 uren geleden

The client is a global leader in the watchmaking industry, bringing together a unique portfolio of iconic brands spanning from accessible timepieces to high-end watchmaking. Renowned for its strong heritage, innovation-driven culture and in-house expertise, the group designs, manufactures and distributes its products worldwide. With a strong focus on creativity, quality and sustainability, it offers a dynamic international environment where craftsmanship meets modern technology and digital ambition. ECommerce & Digital Specialist - Retail sector Functieomschrijving As Ecommerce & Digital Specialist, you will optimize sales through e-commerce and oversee the implementation, development and adaptation of the digital campaigns and activations while adding the BeLux touch. - E-commerce - Responsible for the BeLux webshop meaning managing a eshop in Dutch and French; - Managing eshop with Salesforce and guidelines from HQ; - Merchandising updates (staging) for each new launch: focus on copywriting - Create and manage own local activations with HQ; - Project management for special launches with local follow-up; - Close contact with HQ for new ideas regarding usability, designs, new payment- and delivery methods; - Control orders: perform manual follow-up and checks on pending orders and release orders based on security criteria; - Develop automated processes with HQ; - Manage returns: inform customer with return procedure, follow-up with logistic department and control of returns; - Close contact with different departments for eshop sales: IT, logistics, finance and customer service; - Create monthly reports with the sales stats and figures including an overview of social media campaigns, bestsellers per collection - Customer contact and support - Management of all questions related to e-commerce by e-mail and telephone with CRM Salesforce; - Pre-sales, transactional and post-sales support to customer; - Direct specific questions to the relevant departments; - Follow-up of projects related to customers; - Close contact with transporters to help customers with the delivery of their order - Digital Marketing - Discuss budget for online campaigns in Belux - Analyse reports from HQ of the digital campaigns to make future campaigns even better - Create newsletters in Dutch and French based on the guidelines from HQ - Manage Belgian & Dutch local organic Facebook page - Monthly dealermailing for all dealers in Benelux: create own template, visuals and copywriting for each new launch - Provide and prepare specific content files for dealers including images, product descriptions, price etc… - Follow-up and control of internal and external websites according the strategy - Sales (backup) - Help team with all questions related to sales by e-mail and telephone; - Work together with account manager to create orders in SAP, search for availabilities, follow-up of back orders and push orders if needed; - Allocate watches to orders when needed Profiel - Bachelor degree (Marketing, Communication, Digital,…) - Minimum 3 years' experience in E-commerce and Digital Marketing position, preferably in a multinational environment or at least affinity in the digital world - Proven experience with CMS systems and familiar with Salesforce Commerce Cloud or willing to learn - Experience in Online Marketing platforms (SEA, Google Ads, Facebook/IG Ads), Google Analytics and EDM tool (Salesforce Marketing Cloud) - Good working knowledge of online environment - metrics, reporting, good working understanding of ecommerce principals - Ability to work on Adobe Photoshop, Canva or any editing tools - Excellent communication skills - Positive & energetic, hard-working, reliable, organized, conscientious and keen to take on more responsibility - Self-motivated, proactive, problem solving. team worker - Ability to prioritize effectively, manages multiple tasks, deal with pressure - Fluent in Dutch, French and English Aanbod - Attractive salary package with extra legal advantages (No company car - annual gross salary between 50-60K) - Challenging work environment - Evolutive role with strong responsibilities - Strategic and hands-on role - Stability & long-term perspective - No Home office but work in a collaborative, pragmatic environment

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ECommerce & Digital Specialist - Retail sector

Plaats

Contract

Datum gepubliceerd

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ECommerce & Digital Specialist - Retail sector

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