Context and Purpose of the Role
The Scrum Master leverages advanced expertise in Agile methodologies and hands-on experience to support one or more teams in the effective application of the Agile framework. Acting as a facilitator and point of reference for best practices, the Scrum Master aims to optimize team performance and the value delivered. In this role, you will be supported by our Agile Coach.
Your Profile
Minimum 5 years of experience as a Scrum Master or Agile Coach
Proven track record of supporting teams on complex or high-stakes projects
Excellent command of Scrum and associated Agile practices (Kanban, XP, Lean, etc.)
Demonstrated ability to adapt Agile methods to operational realities
Scrum Master / Agile certifications (PSM, CSM, or equivalent) strongly preferred
Experience in multi-team, multi-stakeholder, or transformation environments
Experience in the insurance sector, particularly Life or Non-Life (P&C) insurance, is a plus
Experience in integration projects is a plus
Key Responsibilities
Lead and facilitate all Scrum ceremonies with a high level of expertise
Support both mature and less mature teams in their adoption journey and continuous improvement
Support the Product Owner in backlog management, prioritization, and clarification of requirements
Guide teams and stakeholders through Agile-related change
Contribute to improving cross-team interactions and collaboration models, facilitating decision-making
Identify, anticipate, and help remove organizational, human, and technical impediments
Ensure adherence to Agile principles and practices while pragmatically adapting them to the context
Act as an advisor to stakeholders and management
Foster collaboration, accountability, and team self-organization
Analyze team performance and Agile maturity based on existing metrics
Actively contribute to spreading Agile culture within the organization
Collaborate with other Scrum Masters in a Community of Practice to share experiences, coach peers, and support continuous learning
Functional Relations
Cross-functional teams and high-value projects
A demanding environment requiring autonomy, maturity, and initiative
Close and transparent collaboration with team members and stakeholders
Skills & Abilities
Expertise in facilitating and leading complex workshops
Strong servant-leader mindset
Rigorous, structured, proactive, and a team player
Excellent communication, listening, and coaching skills
Strong analytical, problem-solving, and decision-making capabilities
Results-oriented with a focus on continuous improvement and value creation
Proficiency in French, Dutch, and English
Familiarity with Microsoft tools such as Azure DevOps is an advantage