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- Senior Scrum Master


Context and purpose of the role

The Scrum Master leverages advanced expertise in Agile methodologies and hands-on experience to support one or more teams in the effective application of the Agile framework. Acting as a facilitator and point of reference for best practices, the Scrum Master aims to optimize team performance and the value delivered. In this role, you will be supported by our Agile Coach.

Your profile

Minimum 5 years of experience as a Scrum Master or Agile Coach

Proven track record of supporting teams on complex or high-stakes projects

Excellent command of Scrum and associated Agile practices (Kanban, XP, Lean, etc.)

Demonstrated ability to adapt Agile methods to operational realities

Scrum Master / Agile certifications (PSM, CSM, or equivalent) strongly preferred

Experience in multi-team, multi-stakeholder, or transformation environments

Experience in the insurance sector, particularly Life or Non-Life (P&C) insurance, is a plus

Experience in integration projects is a plus

Key responsibilities

Lead and facilitate all Scrum ceremonies with a high level of expertise

Support both mature and less mature teams in their adoption journey and continuous improvement

Support the Product Owner in backlog management, prioritization, and clarification of requirements

Guide teams and stakeholders through Agile-related change

Contribute to improving cross-team interactions and collaboration models, facilitating decision-making

Identify, anticipate, and help remove organizational, human, and technical impediments

Ensure adherence to Agile principles and practices while pragmatically adapting them to the context

Act as an advisor to stakeholders and management

Foster collaboration, accountability, and team self-organization

Analyze team performance and Agile maturity based on existing metrics

Actively contribute to spreading Agile culture within the organization

Collaborate with other Scrum Masters in a Community of Practice to share experiences, coach peers, and support continuous learning

Functional relations

Cross-functional teams and high-value projects

A demanding environment requiring autonomy, maturity, and initiative

Close and transparent collaboration with team members and stakeholders

Skills & abilities

Expertise in facilitating and leading complex workshops

Strong servant-leader mindset

Rigorous, structured, proactive, and a team player

Excellent communication, listening, and coaching skills

Strong analytical, problem-solving, and decision-making capabilities

Results-oriented with a focus on continuous improvement and value creation

Proficiency in French, Dutch, and English

Familiarity with Microsoft tools such as Azure DevOps is an advantage

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