SAP Customer Service Transformation Expert, Accenture Belgium

Job 1000 van 1000

Report this listing

Solliciteren

Plaats

Brussel
1000
Brussel
België

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-02-20

Online to:

2026-04-21
EUR 15.00 HOUR

SAP Customer Service Transformation Expert

Accenture Belgium
Brussel
1 dag geleden

SAP Service Management Expert
Location: Europe (any)
Career level: Manager
We are seeking a results-driven SAP Service Management Expert with deep experience in the integrated Customer Service processes and configuration in SAP, preferably S/4HANA, Service Cloud (CX component) and Field Service Management (FSM). You should be familiar with other Service solutions from SAP such as Enterprise Service Management (ESM) for shared service automation.
Priority Skills And Basic Qualifications
Strong experience in SAP Customer Service (ECC CS, S/4HANA Service)
Must have SAP S/4HANA Service implementation experience including functional design, solution architecture and estimation
Experience in SAP Service Cloud and SAP Enterprise Service Management (ESM) is a plus
Project Management experience
Experience managing teams of 15+, including offshore teams
External client-facing consulting experience
Professional Skill Requirements
Excellent leadership and executive presentation skills
Proven management and delivery skills
Proven ability to build, manage and foster a team-oriented environment
Proven ability to work creatively and analytically in a problem-solving environment
Desire to work in an information systems environment
Excellent communication (written and oral) and interpersonal skills

Solliciteren