Key Account Manager Hospitality

We are seeking a Key Account Manager to accelerate the growth of our hospitality business. You will build strategic relationships with high-end hospitality partners and turn our unique design portfolio, including tableware, lighting, interior objects, and furniture, into commercial impact.

Reporting Line

• The Key Account Manager Hospitality reports directly to the Global Hospitality Director.

Key Responsibilities - Distributors + Corps

• Drive the development of Serax's hospitality business by positioning the full portfolio within high-end global markets.
• Take full accountability for meeting revenue and margin delivery targets within assigned accounts.
• Position Serax Hospitality as a trusted partner for global high-end hospitality players by leveraging our unique design DNA.
• Identify and acquire prestige hospitality projects to grow the sales pipeline.
• Align account strategies with internal functions to ensure hospitality is represented across the company.
• Travel internationally as required to manage global accounts and hotel chains.

Your Profile

• 5 years of experience in international key account management, preferably within high end hospitality or interior design.
• Entrepreneurial mindset with resilience, adaptability, and pragmatism.
• Strong interpersonal skills and the ability to build trust with senior industry stakeholders.
• A relevant network in global high end hospitality is a significant advantage.
• Flexibility regarding geographical scope, to be defined based on your specific network and expertise.
• Commercially driven with a proven track record in revenue and margin delivery.
• Analytical thinker with financial acumen and proficiency in Excel and PowerPoint.
• Proficiency in using AI tools to improve efficiency is a plus.
• Commitment to work according to the Serax Way.

The Serax Way

Our values are the foundation of how we work and how we measure success:

• Your growth is our growth: We invest in your development as we scale.
• One Serax, always: You collaborate across functions to succeed as one team.
• Courage over silence: We expect you to speak up and face challenges directly.
• Say it. Do it.: You take full accountability for your words and actions.
• Simple always wins: You drive results through clarity and efficiency.
• Focus drives impact: You concentrate your efforts where they matter most.

What We Offer

• A dynamic role within an iconic Belgian design brand.
• The opportunity to shape the global presence of Serax Hospitality.
• A creative and international environment that values entrepreneurship and direct communication.
• A competitive salary package aligned with your experience.

Interested or know someone who fits this profile? We'd love to hear from you!

Send your CV and motivation letter to tim.kamanayo@serax.com

About Serax

Serax is an international design company that collaborates with passionate designers and craftsmen to create unique, high-quality collections in tableware, lighting, interior objects, and furniture. From our Antwerp headquarters, we serve customers worldwide, always with a focus on quality and service. Our ambition is to position Serax as the leading hospitality brand that brings experience and visual impact to the table through storytelling, inspiration and quality. A brand that helps chefs, restaurateurs and hosts express their identity, from the kitchen to the final presentation on the plate.