Event Coordinator

Job Summary:

Location: Brussels, Belgium

Division: Ticketmaster Belgium

Line Manager: Regional Event Support Manager – BE, DK, NL

Contract Terms: Full-time

THE TEAM

The Event Coordinator role is part of the Event Support team who is dedicated to the seamless delivery of Live events. The team is serving as the coordinator between internal teams with external partners, ensuring that every project is backed by technical excellence and operational precision.

The mission is to support the entire event lifecycle - from the first ticket sales through planning phases to live execution and final wrap-up.

THE JOB

The Event Coordinator role will be working from the Ticketmaster Belgium Office or on event. The primary job is to oversee all events with a support requirement as well as to coordinate the delivery of these.

WHAT YOU WILL BE DOING

• You will ensure all administrative duties related to a Live event delivery

• Provide on-site support for Box Office operations as required.

• You will ensure all box office administration is complete before event day, including price sheets, time sheets, event information forms, stationary, signage, balance sheets etc.

• You will ensure all box offices are set up correctly for ticketing on event day and assist in management of box operations on event days.

• Be available to work flexible hours, including weekends and public holidays.

• Adopt a team approach in order to maintain the quality and consistency of the team's output.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Strong communication skills in French and Flemish - both written and verbal.

• Ability to accommodate and adapt to changing needs of the business in a highly pressured working environment. At the same time, proven ability to adhere to set guidelines and process adherence.

• Ability to accurately maintain checklists, databases and other documents ensuring quality operational requirements are met.

• Ability to identify potential problems and identify solutions. Appropriately seeking information from higher source when required.

• Proven ability to effectively manage time to ensure meeting deadlines and business needs.

• I.T. literacy essential - Windows Office 365 Suite (PowerPoint, Word, Excel and Outlook) and Typing skills with high accuracy. Familiarity and aptitude with ticketing systems, products, websites/apps, and general computing.

• Category B Drivers License

YOU (BEHAVIOURAL SKILLS)

• Have good organisational skills, with a high level of attention to detail.

• Earn the trust of clients, co-workers.

• Deliver high quality work on time and on task.

• Take the time to do things right.

• Collaborate with others; and share information openly.

• Have a pro-active nature to include a flexible approach to hours of work and location of duties.

• Have the ability to use self-initiative as well as work within a team.

• Represent information and data accurately and completely.

• Have excellent time management skills.

• Provide a calm, patient and professional experience.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation Entertainment will never request payment, or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.