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Customer Project Manager


Spherical Search has partnered with an industry-leading manufacturer of Injectable components for the Pharma & BioTech space, and they are looking for a Customer Project Manager.
Goal
Effectively manage customer development projects by delivering functional products on time, ensuring compliance with customer and regulatory requirements, and fostering collaboration within cross-functional teams.
Responsibilities
Project Management
This includes the following duties and responsibilities:
Establish a clear project vision, goals, and success metrics.
Develop and maintain a detailed project plan including timelines, milestone, and deliverables
Proactively identify risks and implement mitigation strategies
Engage stakeholders to align expectations and ensure support.
Customer Focus – Comply with customer requirements and market expectations
This includes the following duties and responsibilities:
Work closely with the customer to understand their goals, needs, and expectations.
Ensure customer requirements are transferred into the project plan and deliverables.
Regularly update the customer on progress, challenges, and next steps
Encourage open communication and cooperation between the customer, project team, and other stakeholders.
Project documentation and reporting
This includes the following duties and responsibilities:
Create and maintain project documentation in line with internal standards, regulatory, and customer requirements.
Report project progress, risks, and opportunities to stakeholders in a timely manner.
Maintain and manage standard project management templates
Lead the project team
This includes the following duties and responsibilities:
Foster collaboration, creativity, and accountability within cross-functional teams.
Clearly define team roles and responsibilities to ensure alignment
Motivate and support the team while addressing challenges and maintaining morale.
Profile
Minimum 5 years proven project management experience,
Experience in pharmaceutical and/or medical devices industry is a big plus
Master level in engineering or equivalent
Strong knowledge of project management principles, PMP certification is a plus
Proven ability to lead multidisciplinary teams and foster collaboration
Fluent communication skills, verbal and written in English, Dutch is a plus
Knowledge of regulatory standards and requirements in the pharmaceutical and/or medical device industries, experience with primary containers is a plus
Thorough understanding of product development processes (design, prototyping, testing, and manufacturing)
Practical ability to read and interpret technical product drawings
Proficient in MS Office and company specific software
Willingness to travel as needed
Working out of Alken (Belgium) offices minimum 3 days/week (full time at start)

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