Assistant Store Manager
Solliciteren
Plaats
Antwerpen2000
Antwerpen
België
Contract
Vooltijds, Onbepaalde duurDatum gepubliceerd
2026-02-12Online to:
2026-04-13EUR 15.00 HOUR
Assistant Store Manager
The Company
The Swatch Group is a Swiss diversified multinational company, active in the manufacture and sale of finished watches, jewelry, watch movements and components. It is the world's largest watchmaking group and supplies nearly all the components required for the watches sold by its sixteen individual brands (Swatch, Omega, Longines, Rado, Tissot, etc.) and the multi-brand retail companies Tourbillon and Hour Passion. Swatch Group is a key player in the manufacture and sale of electronic systems used in watchmaking and other industries. It is also a leader in the field of sports event timing.
With the expansion of our retail network and our store in Antwerpen, we are looking for our future Assistant Store Manager.
Job Description
Your mission
You will support the Store Manager in several tasks such as coaching, inspiring and motivating your team to achieve sales targets. As the brand's first ambassador, you will embody the Swatch/Flik-Flak values and guarantee the highest standards of welcome and customer experience.
Your responsibilities:
Sales :
Advice on and sale of products presented in the shop
Interest in different brands and products
Quality of welcome, service and merchandise presentation
Customer acquisition and loyalty
Appearance of shop and products displayed (windows, counters and furniture)
Assisting other sales staff during sales (service, gift-wrapping, etc.)
Contribute to the achievement of shop objectives
Achievement of personal objectives (defined by Store Manager) and contribution to shop objectives
Replacing the Store Manager :
Administrative tasks, in the Store Manager's absence or at his request:
Customer orders
Control of deliveries
Make sure there is enough material (bags, gift boxes, batteries, etc.)
Communication with head office (parameter, E-Mail, telephone if there are special customer requests after agreement or if requested by the Store Manager)
Manage the team in the Store Manager's absence or at his request:
Integrate and train each new employee in the field
Transmit to the team a passion for brand development, customer service and respect for Swatch values
Support staff in acquiring skills and reflexes in the field (selling skills, products, visual merchandising)
Organize all shop tasks to optimize customer service
Assist the manager in his or her mission to develop sales, supervise the team and run the shop
Lead individual time
Listen to each member of staff (their confirmed successes and difficulties encountered) to develop individual and mutual confidence
Collaboration with the Store Manager:
Transfer important information to Store Manager regarding daily business
Keep Store Manager informed about employees
Manage the store according to Store Manager directives
Open communication with the Store Manager
Carry out any other tasks requested by the Store Managerr, such as: inventory, restocking, new product information, monitoring attendance schedules, various administrative tasks, etc
Other tasks:
Participation in events and training sessions
Active participation in team meetings
Cleaning and tidying the Store
Compliance with rules and regulations (Dresscode, etc.)
Reporting process:
N + 1: Store Manager
N + 2: Brand Manager
Job type : Full time, permanent contract
Salary: An attractive salary package including extra-legal benefits
Hospital insurance
Meal vouchers
Ecocheques
Mobility or bike travel reimbursements
Working hours :
Available on weekends
Daytime work
Evening work
Work on public holidays
Additional compensation :
13th month
Commissions
Profile
Positive, enthusiastic and empathetic personality, with a strong team spirit;
A natural leader with the ability to manage, motivate, coach and develop the skills of a team;
Rigorous and organized, you are both interpersonal and business-oriented, and comfortable with numbers;
Self-motivated and able to achieve sales targets in a dynamic environment;
High attention to detail, flexibility and ability to handle multiple issues simultaneously
Continuous learning:
Maintain and improve own knowledge of products and techniques,
Participation in training sessions,
Sharing knowledge and experience with colleagues
Professional Requirements
Generic skills applicable to all Swatch Group Benelux staff:
Flexibility
Customer-oriented
Results-oriented
Willingness to learn and develop
Ability to manage and cope with emotions
Thinking and reasoning skills
Structured
Skills Required
Sales background or equivalent, with several years of experience in a Store
Excellent computer skills (advanced Excel level)
Strong analytical skills
Languages
Fluent in Dutch and English, both spoken and written; any other language is an asset
Job Location: 2000 Antwerpen, Belgium (Antwerp)
Company Address: The Swatch Group (Belgium) SA The Bridge Chaussée de Mons 1424 BE-1070 Brussels Belgium
The Swatch Group is a Swiss diversified multinational company, active in the manufacture and sale of finished watches, jewelry, watch movements and components. It is the world's largest watchmaking group and supplies nearly all the components required for the watches sold by its sixteen individual brands (Swatch, Omega, Longines, Rado, Tissot, etc.) and the multi-brand retail companies Tourbillon and Hour Passion. Swatch Group is a key player in the manufacture and sale of electronic systems used in watchmaking and other industries. It is also a leader in the field of sports event timing.
With the expansion of our retail network and our store in Antwerpen, we are looking for our future Assistant Store Manager.
Job Description
Your mission
You will support the Store Manager in several tasks such as coaching, inspiring and motivating your team to achieve sales targets. As the brand's first ambassador, you will embody the Swatch/Flik-Flak values and guarantee the highest standards of welcome and customer experience.
Your responsibilities:
Sales :
Advice on and sale of products presented in the shop
Interest in different brands and products
Quality of welcome, service and merchandise presentation
Customer acquisition and loyalty
Appearance of shop and products displayed (windows, counters and furniture)
Assisting other sales staff during sales (service, gift-wrapping, etc.)
Contribute to the achievement of shop objectives
Achievement of personal objectives (defined by Store Manager) and contribution to shop objectives
Replacing the Store Manager :
Administrative tasks, in the Store Manager's absence or at his request:
Customer orders
Control of deliveries
Make sure there is enough material (bags, gift boxes, batteries, etc.)
Communication with head office (parameter, E-Mail, telephone if there are special customer requests after agreement or if requested by the Store Manager)
Manage the team in the Store Manager's absence or at his request:
Integrate and train each new employee in the field
Transmit to the team a passion for brand development, customer service and respect for Swatch values
Support staff in acquiring skills and reflexes in the field (selling skills, products, visual merchandising)
Organize all shop tasks to optimize customer service
Assist the manager in his or her mission to develop sales, supervise the team and run the shop
Lead individual time
Listen to each member of staff (their confirmed successes and difficulties encountered) to develop individual and mutual confidence
Collaboration with the Store Manager:
Transfer important information to Store Manager regarding daily business
Keep Store Manager informed about employees
Manage the store according to Store Manager directives
Open communication with the Store Manager
Carry out any other tasks requested by the Store Managerr, such as: inventory, restocking, new product information, monitoring attendance schedules, various administrative tasks, etc
Other tasks:
Participation in events and training sessions
Active participation in team meetings
Cleaning and tidying the Store
Compliance with rules and regulations (Dresscode, etc.)
Reporting process:
N + 1: Store Manager
N + 2: Brand Manager
Job type : Full time, permanent contract
Salary: An attractive salary package including extra-legal benefits
Hospital insurance
Meal vouchers
Ecocheques
Mobility or bike travel reimbursements
Working hours :
Available on weekends
Daytime work
Evening work
Work on public holidays
Additional compensation :
13th month
Commissions
Profile
Positive, enthusiastic and empathetic personality, with a strong team spirit;
A natural leader with the ability to manage, motivate, coach and develop the skills of a team;
Rigorous and organized, you are both interpersonal and business-oriented, and comfortable with numbers;
Self-motivated and able to achieve sales targets in a dynamic environment;
High attention to detail, flexibility and ability to handle multiple issues simultaneously
Continuous learning:
Maintain and improve own knowledge of products and techniques,
Participation in training sessions,
Sharing knowledge and experience with colleagues
Professional Requirements
Generic skills applicable to all Swatch Group Benelux staff:
Flexibility
Customer-oriented
Results-oriented
Willingness to learn and develop
Ability to manage and cope with emotions
Thinking and reasoning skills
Structured
Skills Required
Sales background or equivalent, with several years of experience in a Store
Excellent computer skills (advanced Excel level)
Strong analytical skills
Languages
Fluent in Dutch and English, both spoken and written; any other language is an asset
Job Location: 2000 Antwerpen, Belgium (Antwerp)
Company Address: The Swatch Group (Belgium) SA The Bridge Chaussée de Mons 1424 BE-1070 Brussels Belgium
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